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Hotel Mercure Graz City

4.0 star property

Photo gallery for Hotel Mercure Graz City

Exterior
Exterior
Exterior
Daily continental breakfast (EUR 20 per person)
Executive Suite, Multiple Beds | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Lendplatz 36-37, Graz, Styria, 8020
  • Place, Graz Old Town
    ‪5 min walk‬
  • Place, Graz Art Museum
    ‪8 min walk‬
  • Place, Graz Main Square
    ‪9 min walk‬
  • Airport, Graz (GRZ)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

  • 46 sq m
  • 4 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 734 reviews
The price is AU$170
includes taxes & fees
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About the area

Graz

A stay at Hotel Mercure Graz City places you in the heart of Graz, steps from Farmer's Market on Lendplatz and 5 minutes by foot from Mariahilf Church. .This hotel is 0.4 mi (0.6 km) from Murinsel and 0.4 mi (0.7 km) from Dom im Berg.

What's nearby

  • Farmer's Market on Lendplatz - 2 min walk - 0.2 km
  • Graz Old Town - 5 min walk - 0.4 km
  • Graz Art Museum - 8 min walk - 0.7 km
  • Graz Main Square - 9 min walk - 0.8 km
  • Graz Town Hall - 11 min walk - 1.0 km

Getting around

  • Reininghauspark/tim Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz (GRZ) - 27 min drive

Restaurants

  • ‪The Hungry Heart - American Street Food - ‬3 min walk
  • ‪Die Scherbe - ‬3 min walk
  • ‪Brot & Spiele - ‬4 min walk
  • ‪Noël - ‬4 min walk
  • ‪Cafe Hauser - ‬1 min walk

About this property

Hotel Mercure Graz City

Hotel in Graz with a fitness center and a sauna
Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include showers.

This Graz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Stay in one of 143 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Graz? This hotel has 807 square feet (75 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 807 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (115 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Reviews

Hotel Mercure Graz City Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 276 out of 690 reviews
Rating 8 - Good. 305 out of 690 reviews
Rating 6 - Okay. 73 out of 690 reviews
Rating 4 - Poor. 26 out of 690 reviews
Rating 2 - Terrible. 10 out of 690 reviews

Reviews

10/10 Excellent

Wonjoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mahmut, Crawleu

Liked: Cleanliness, staff & service
Was good but i dont know they charge me €5 extra for
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Maki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Graz

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Eugenio, Mordialloc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I paid for a Junior Suite, but the minibar contents were not included, despite the higher cost compared to other categories except executive suites. The pricing structure seems unreasonable. Additionally, the shampoo bottle attached to the wall caused a deep scratch on my elbow.
Stayed 7 nights in Jan 2025

10/10 Excellent

Oktay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Babatunde

Disliked: Amenities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

8/10 Good

Eugenio, Mordialloc

Stayed 8 nights in Oct 2024

6/10 Okay

Eugenio, Mordialloc

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024

10/10 Excellent

yannick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024

6/10 Okay

Jason, Charles Town

Travelled with family
Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Air Conditioner not functional

The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Stayed 2 nights in May 2024

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

KAGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Alain

Stayed 3 nights in Dec 2023

6/10 Okay

Anders

Stayed 1 night in Dec 2023

10/10 Excellent

Adeleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023

10/10 Excellent

José Antonio

Stayed 1 night in Nov 2023