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Sheraton Grand Rapids Airport Hotel

4.0 star property

Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Exterior
Property amenity
Property amenity
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

View map
5700 28th St SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪11 min walk‬
  • Place, Calvin College
    ‪4 min drive‬
  • Place, Woodland Mall
    ‪5 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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Sonesta Hotel Grand Rapids Airport

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  • Parking included
4.0 out of 5, Very good, 2,128 reviews
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

When you stay at Sheraton Grand Rapids Airport Hotel in Grand Rapids, you'll be near the airport, within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. .This hotel is 10.8 mi (17.3 km) from Van Andel Arena and 0.8 mi (1.2 km) from MSA Fieldhouse.

What's nearby

  • MSA Fieldhouse - 11 min walk - 1.0 km
  • Calvin College - 4 min drive - 5.1 km
  • Watermark Country Club - 5 min drive - 3.9 km
  • Woodland Mall - 5 min drive - 6.1 km
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive - 11.8 km

Getting around

  • Grand Rapids Station - 17 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with a 24-hour fitness center and a 24-hour business center
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 259 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 463 reviews
Rating 8 - Good. 90 out of 463 reviews
Rating 6 - Okay. 37 out of 463 reviews
Rating 4 - Poor. 18 out of 463 reviews
Rating 2 - Terrible. 20 out of 463 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Gene

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I was so very unhappy with the Sheraton Hotel and their staff. On Thursday we left our room for the day returned around 4:00 PM and room was not serviced. I went to front desk and complained to them. They said it would be taken care of. After going out and returning at 10:00 PM the room, garbage, towels and coffee service was not attended to. I again complained and finally got someone to bring a few new towels. I asked for them to comp my night as to make up for my inconvenience. I was told they could not help me as I booked thru you. I would appreciate a call and something done for my terrible stay. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alexus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2025

10/10 Excellent

Brennan

Liked: Cleanliness, property conditions & facilities
Very nice. I like
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Please fix hot tub jets did not work
Stayed 1 night in Jun 2025

10/10 Excellent

Lynelle

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Shawntay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason, Mancelona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing and beds were comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Debroh

Stayed 2 nights in Jun 2025

10/10 Excellent

jeffrey

Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

mitzi

Stayed 1 night in Jun 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfy and pillows were awesome. The hot tub was out of service so we decided to not use the pool
Stayed 3 nights in Jun 2025

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with a nice pool area, however the pool area does not appear to be cleaned regularly. The ground seemed pretty dirty. There were also no towels both times we went down to the pool. The second time we asked for towels, we were told there were no pool or room towels available.
Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Disliked: Amenities
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
There were no extra towels on the property so my family of 4 had to share 2 for showers. No towels in pool area and womens pool bathroom had broken vanity and door would not even close let alone lock. Room was ok other than there was no coffee sugar or creamer and the closet door was off tracks. Check out was awkward as we walked up where 1 gentleman was working; he was typing on phone and when we said we need to check out he said "ok" that was it. I then asked if i could give him keys and he just snatched them with no words and went back to phone. Just super awkward.
Stayed 1 night in Jun 2025

10/10 Excellent

Leigha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with nice gym and pool. Lobby and restaurant is nice. Staff is great.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along with great staff and clean amenities… a well maintained pool + tiki bar! The tv remote and phone were dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Ylandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Room was clean!
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The TV didn’t work in our room and they couldn’t fix it until our second night. Otherwise good
Stayed 2 nights in May 2025

10/10 Excellent

Donta

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025