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 Grand Rapids •1 Room
 Grand Rapids • 1 Room
Book online or call 1800 781 504 Phone Number

Best Western Hospitality Hotel & Suites

2.5 out of 5.0
5500 28th Street SE, Grand Rapids, MI 1800 781 504
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Room type Options Nightly price Book
Photo of room
Standard Room, 1 Queen Bed, Accessible, Non Smoking
30 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
30 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Standard Room, 1 Queen Bed, Accessible, Bathtub
30 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 King Bed, Non Smoking, Kitchenette
46 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
46 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Suburban hotel with free breakfast and fitness center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business centre

With a stay at Best Western Hospitality Hotel & Suites in Grand Rapids (Forest Hills), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. This hotel is 10.3 mi (16.6 km) from Van Andel Arena and 11.7 mi (18.8 km) from Downtown Market.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.

A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.

Languages spoken

  • English

Show all languages

Best Western Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, MI 49512

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 120
  • Number of floors - 2
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Free WiFi
  • Year Built – 1970
  • 24-hour business centre
  • Number of indoor pools - 1
  • Free self parking
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free continental breakfast
  • Vending machine
  • Bus station shuttle (surcharge)
  • No accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Best Western Hospitality Hotel & Suites offers 120 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Fridge
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • TV size (measurement) inch
  • Pets allowed
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Closed-captioned TV

Where to Eat

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 21

Check-in time ends at 11:00 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 75 per stay)
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

No cots (infant beds) available

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15.00 per room (one-way)
  • Pet fee: USD 25 per pet, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hospitality & Suites Rapids
  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western
  • Best Western Hospitality Hotel & Suites Hotel
  • Best Western Hospitality Hotel & Suites Grand Rapids
  • Best Western Hospitality Hotel & Suites Hotel Grand Rapids

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 8:00 AM to 11:00 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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