All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent customer service and clean, comfortable rooms.
ERICK
Stayed 1 night in Apr 2025
6/10 Okay
Andres
30 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Esperábamos mucho mas
Lo bueno: El desayuno buffet bastante variado, la limpieza del hotel y las habitaciones, muy bien y la amabilidad de su personal también.
Lo malo: queda lejos de todas las atracciones por lo que si vienes a conocer la ciudad no es una buena opción, te demoras 20 minutos caminando para llegar al centro y de ahí dirigirte a cualquier lugar.
El Wifi estaba intermitente
Las llaves de la habitación se desconfiguraban con facilidad
El aire acondicionado era muy debil por lo que hacía mucho calor en la habitación. Además cuando limpiaban la habitación sacaban la tarjeta que da electricidad por lo que al llegar después de un largo día la pieza era un horno y terminábamos durmiendo con la ventana abierta y el ruido de los coches de la carretera.
Nos tocó el gran apagón en nuestra estadía. La habitación completamente oscura, no habían linternas ni nada que el hotel pudiera ofrecernos. Solo funcionaban los ascensores y luces de los pasillos. Definitivamente deben estar mejor preparados si
Very happy to recommend, wonderful stay and convenient to visit Alhambra and other wonderful places in Granada Spain.
Alam
Stayed 7 nights in Apr 2025
4/10 Poor
HEE JU
Travelled with family
26 Apr 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
It was very noisy at night. The staff did not attend to the compliant about some drunken guests knocking the door of our room. Further, the hotel incorrectly charged my room for laundry service that I did not use.
A good stay; the hotel is clean, and the room is spacious. Breakfast is good. We paid €14 per person for breakfast. It has a lot of variety. It's also convenient for guests with cars, as we could park in the basement for €18 per night. The building next to the hotel is a shopping mall. Walking to downtown takes about 20 to 25 minutes.
Our second time at this hotel and cannot fault the experience at all. The staff are excellent, the rooms comfortable and the breakfast is great. Add to this an excellent location with parking for a super price and I really don't know how it can be beaten. We'll definitely return.
Very nice hotel kept immaculately clean. The room was sizeable and the bed was very comfortable.
Also the staff were very friendly and went out of their way to help you.