A stay at Pousada Viena places you in the heart of Gramado, within a 5-minute walk of Gramado Covered Street and Santa Claus Village. .This pousada is 1 mi (1.5 km) from Mini Mundo and 1.6 mi (2.5 km) from Black Lake Park.
Pousada with free breakfast, a quick walk to Gramado Covered Street
Pousada Viena offers 20 accommodations with minibars and hair dryers. 32-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.
This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 20 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Take advantage of the pousada's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site parking
Food and drink
Free buffet breakfast available daily 7 AM to 10 AM
Coffee and tea in common areas
Free daily manager's reception
Things to do
TV in common areas
Family friendly
Baby bath
Free cot
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
More
1 building
3 floors
Built in 2015
Communal living room
Fireplace in lobby
Reception hall
Renovated entire property - June 2020
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado
Pousada Viena Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 181 reviews
10 - Excellent
115
Rating 8 - Good. 57 out of 181 reviews
8 - Good
57
Rating 6 - Okay. 8 out of 181 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 181 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 181 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Lorena
9 Jan 2022
Liked: Staff & service
Agradável
Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay.
Caso for ficar alguns dias, sugiro que pegue um outro quarto.
O banheiro não estava muito limpo.
O café da manhã é ótimo. Os funcionários super atenciosos.
Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.