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Mercure Hotel Gera City

Photo gallery for Mercure Hotel Gera City

Terrace/patio
Reception
Breakfast, lunch and dinner served
Exterior
Standard Double Room, 1 Double Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View map
Gutenbergstr. 2a, Gera, TH, 07548
  • Place, Hofwiesenbad Gera
    ‪5 min walk‬
  • Place, Theater Gera
    ‪5 min walk‬
  • Place, Culture and Congress Centre Gera
    ‪15 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room with Double Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room with Double Bed

  • Sleeps 2

View all photos for Standard Queen Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Queen Room

  • Sleeps 1

View all photos for Standard Room With 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room With 2 Single Beds

  • Sleeps 2

Standard Double Room

  • Sleeps 3

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Daily buffet breakfast (EUR 22 per person)
Victor's Residenz-Hotel Gera
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 359 reviews
The price is AU$126
includes taxes & fees
14 Dec - 15 Dec
Victor's Residenz-Hotel Gera

Mercure Hotel Gera City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 381 reviews
Rating 8 - Good. 175 out of 381 reviews
Rating 6 - Okay. 46 out of 381 reviews
Rating 4 - Poor. 8 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Spencer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

raymond

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So many options for breakfast. Even fresh lemon for tea. Room clean and comfortable. Check in and out very easy. Was able to park right in front of hotel at no charge but they also have covered parking for a fee.
Stayed 1 night in May 2023

2/10 Terrible

Ermira

Stayed 1 night in Feb 2023

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

2/10 Terrible

Annette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and NOT handicap friendly at all.

I booked this hotel because of their very nice accessibility to wheelchairs. I am in an electrical wheelchair and my own lift and toilet chair. Arriving at the hotel we got a room with no roll-in shower. We went to ask for a roll-in shower room as it was promised in the hotel description and got told that none of their rooms had roll-in shower, despite their description. When we asked for their handicap van parking, we got told they only had a normal parking basement with very limited height so their promise of a handicap van parking was also false. The room was old, worn down and not a pleasant experience. Also we were promised a gaming console that was not there. They promised Premium bedding and we got something far from that. In the middle of the night, my helper had to remove all the sheets to remove a plastic sheet, since he was bathed in sweat because of the plastic. In the morning we uncovered a matress with disgusting stains everywhere. it was so disgusting that it should have been thrown out 10 years ago. I am horrified and utterly disgusted by this place. They also charged me for a breaklfast that I didnt get to, since I did not want to sit in their restaurant unshowered and dirty in the morning. All in all one of the worst hotel experiences I have had in my life and I can NOT, under any circumstances recomment this place for anyone that valuie their money or are in a wheelchair. The pictures on Hotels.com does NOT match the hotel at all. Far from 4 stars, maybe 2
Stayed 1 night in Nov 2021

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay for 6 nights

Fantastic, clean and spacious hotel. Great rooms and good breakfast. Lovely little town too. Staff were friendly
Stayed 6 nights in Oct 2021

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City stay

Good experience
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Pleasant stay, good location. Food is nice
Stayed 2 nights in Oct 2020

8/10 Good

John, Knaresborough UK

Liked: Cleanliness, staff & service, amenities
Bedroom furniture rather old; unbelievably there was no glass or beaker in the room at all: Corona virus? But fair value for money.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

A fine option if you are visiting Gera.
Stayed 2 nights in Mar 2020

8/10 Good

Ann Dinger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to train station but not town center

The hotel is close to the train station and next to the old Orangerie. However it is a15-20 minute walk to the center of town. There is only one restaurant in the neighborhood, but the hotel restaurant is fairly good. The rooms need electrical outlets accessible for charging cell phones.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in Gera

Good location, 5 mins walk to Sankt Marien Kirche. Restaurant provided good food with reasonable price.
Stayed 4 nights in Jul 2018

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apart from Wifi

Room was clean and spacious, breakfast (12 Euro extra) was awesome, staff was friendly. The free wifi is useless, too slow to load emails or Facebook chat. High-speed wifi had to be purchased separately. The paid wifi was fast enough for personal stuff, still struggled to use it for work.
Stayed 2 nights in Jun 2018

10/10 Excellent

Brendan, Birmingham , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good hotel centrally located

The Hotel was clean, bed was good and the room very comfortable, these are my main criteria for a business hotel stay. The restaurant was offers a reasonably choice of meals and their are lots of varying restaurant options close by if you fancy more of a variety in styles / tastes.The breakfast selection was excellent. Staff were polite and very attentive when assistance was required. A good experience.
Stayed 2 nights in Jul 2017

10/10 Excellent

Joshua, Otterbach, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for stopover

Hotel had easy parking, good price, clean, friendly, and comfortable. Baby crib was in the room as requested.

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is new. I was stopping overnight and it had a nice bar/restaurant etc. The negative surprise was the pathetic internet. You couldn't even purchase better internet. It was barely able to provide gmail access. I told the staff about my problems with internet and they were sympathetic but couldn't provide solutions. I wouldn't stay here again due to the poor internet because I require it while I'm travelling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, ful-service hotel

PentaHotel Gera is a resort-status hotel, with an excelent buffet restaurant, clean,state-of-the-art rooms and full fitness-room facilities. It is very close and convenient to the Train Station in Gera.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff and great hotel... only improvement would be tea / coffee in the room!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Hotel, expensive breakfast

This Hotel is about 15 minutes walk from the Main Railway Station. Overall we were impressed with the cleanliness and general comfort of the room and have no hesitation in recommending it to other travellers. If I had to suggest an improvement I would say that the installation of extraction in the bathroom would be a good thing, but this I know would be a major expense, I have to say that the lack of it caused us no problems. Breakfast was very expensive, so we found a small Bakerei (I hope thats how you spell it) 5 minutes up the road which did an excellent breafast for about a quarter of the price. A major improvement from our point of view would have been tea/coffee making facilities in the bedroom.

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansprechendes Haus,Gute Küche und Frühstück!

Auf Städtetour unterwegs machten Wir Stop im MERCURE Gera.Zügiger Check In,Freundliche Begrüßung an der Rezeption,Zimmer außreichend Groß,Sauber und eine Große Badewanne war auch dabei! Das Abendessen im Haus hat Uns auch Sehr Positiv überrascht und Wir meinen,daß hier ein Jeder Etwas Passendes findet,das auch zu einem Angemessenen Preis.Beim Leckeren Frühstück fehlte Es an nahezu Gar-Nichts und das Servicepersonal hat Ihren Laden im Griff!Wir jedenfalls werden Wiederkommen!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein elektronisches Einchecken hätte Ich gern auf deutsch deshalb ein Stern weniger
Stayed 1 night in Jul 2025