First, let me start off by saying that communication was great. Michael did his best. This home has tons of potential but missed the mark for our trip. I will be totally honest in my review.Pros: spaced out well, roomy, great location and neighborhood. Cons: Cleanliness was a MAJOR issue. It was clear from the first few mins of looking that it had not been cleaned properly or at all. 1. Ants all over kitchen-we barely utilized it. Bowls of cereal, then straight to dishwasher. We left any opened food we had in microwave so the ants could not ruin it. 2. Bathroom in hallway we could also not utilize shower. The shower curtain was moldy and nasty and rod so rusty we could not close the curtain. All bathroom floors were full of previous guests’ hairs. 3. Thick layers of dust on all fans4. Floors were filthy. We could not walk around without our shoes or socks on. We swept everything. 5. Not all doors close properly, some fans do not work, single bed needs to be fixed, under the kitchen sink needs to be cleaned badly.After contacting about these issues, Michael was very responsive and apologetic. We were given a 12.61% refund. Pest control was unable to come during our stay. Our very last night we arrived home late to a bag that did have new shower curtain/hooks in it. Host did try to remedy but I still have to be honest & make other guests aware in case they arrive to the same situation. This home could be amazing with a deep cleaning, updates, and TLC.