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The New County Hotel

3.0 star property

Photo gallery for The New County Hotel

40-inch flat-screen TV with digital channels, TV
Two Bedroom Apartment | Living area
One Bedroom Apartment | Living area
Exterior
Triple Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Place, Gloucester Docks
    ‪4 min walk‬
  • Place, Gloucester Cathedral
    ‪5 min walk‬
  • Place, Gloucester Quays
    ‪7 min walk‬

Room options

View all photos for Single Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Bay view

View all photos for One Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Two Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • City view

Similar properties

Front of property
Central Hotel Gloucester by Roomsbooked
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, 353 reviews
The price is AU$69
includes taxes & fees
1 Feb - 2 Feb
Central Hotel Gloucester by Roomsbooked

About the area

Gloucester

A stay at The New County Hotel places you in the heart of Gloucester, steps from Gloucester Waterways Museum and Greyfriars. .This hotel is 10.7 mi (17.3 km) from Cheltenham Racecourse and 0.2 mi (0.3 km) from Soldiers of Gloucestershire Museum.

What's nearby

  • Gloucester Guildhall - 3 min walk - 0.3 km
  • Gloucester Docks - 4 min walk - 0.4 km
  • Gloucester Cathedral - 5 min walk - 0.4 km
  • Gloucester Quays - 7 min walk - 0.7 km
  • Gloucestershire Royal Hospital - 15 min walk - 1.3 km

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪The Thirsty Pine - ‬4 min walk
  • ‪Dr Foster - ‬5 min walk
  • ‪The Drunken Duck - ‬3 min walk
  • ‪Café René - ‬1 min walk
  • ‪Greggs - ‬1 min walk

About this property

The New County Hotel

Hotel in Gloucester
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Make yourself at home in one of the 58 guestrooms, featuring kitchens with ovens and stovetops. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
This smoke-free hotel was built in 1800.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 181 out of 510 reviews
Rating 8 - Good. 169 out of 510 reviews
Rating 6 - Okay. 62 out of 510 reviews
Rating 4 - Poor. 47 out of 510 reviews
Rating 2 - Terrible. 51 out of 510 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed with my wife, the hotel was ran by one man who was very busy but super friendly and very helpful. He would go above and beyond for us. The hotel itself needs some TLC it's a bit cluttered and untidy. The room was clean and what we needed but the drainage in the shower was really bad.
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a recently refurbished room which was comfortable and clean and had a great shower, great night's sleep and location perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very close parking available and right in the centre of town. The receptionist was very friendly and I could tell he was a hard worker. There's a fridge/microwave, plates and cutlery available if you want to eat in which is a
Stayed 2 nights in Oct 2025

6/10 Okay

Prem prakash

Business traveller
Liked: Cleanliness, staff & service
The room was very small, can feel a bit claustrophobic,
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No onsite parking although 2 pay and display car parks directly behind the hotel. We were kindly upgraded to a family room which was spacious and had crockery, cutlery and glasses plus a microwave. Staff all very friendly and helpful. Less than 5 minute walk to restaurants and Gloucester Quays and 10 minute walk to the cathedral.
Stayed 2 nights in Oct 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Right in the centre close to the Friaries, Cathedral and about 15 minutes from Kingsholm
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well looked after thank you9
Stayed 1 night in Oct 2025

8/10 Good

Elesa

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all shopping and attractiobs. Staff were extremely helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was OK for price paid but bed uncomfortable - old mattress, sink into it, squeaked every time I moved. Poor nights sleep, not helped by shower dripping all night despite tap being turned off.
Stayed 1 night in Sep 2025

6/10 Okay

Ash

Stayed 2 nights in Sep 2025

10/10 Excellent

JACK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the centre of town staff are super friendly
Stayed 1 night in Sep 2025

6/10 Okay

Hilary

Stayed 1 night in Sep 2025

8/10 Good

odette

Liked: Cleanliness, staff & service
Nice staff safe and slept well
Stayed 1 night in Aug 2025

2/10 Terrible

Phil

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Only location near Boscombe Pier available. Big mistake.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

ron

Travelled with partner
Liked: Cleanliness, staff & service
Good budget hotel very friendly staff. Man that booked us in couldn't do enough for you. Nice little bar in hotel good outside sitting area. Excellent for a sunny day. Overall a very comfortable stay at a competitive price
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ifeoluwapo

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wouldn’t stay again

I needed to contact the hotel prior to arrival, this was impossible. No one would answer the phone despite trying several times. The room we were provided didn’t come with any of the amenities described upon booking. They did though provide us with a room with a fridge and microwave after complaining. This room was nice enough. The hotel itself is nice however all in all, it was a bad experience
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great central spot. 24 hr check in. Room was spacious and had everything you need
Stayed 1 night in Aug 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025