1. The room wasn’t ready at check-in time which is 3pm and the front desk wasn’t apologetic at all.
2. The bed was not made right and sheet was on the floor.
3. Sheet set for pullout sofa was dirty. It has brown and bloody spot on it.
4. The door key stopped working after about 1 day and we went down to ask front desk. Once again, no apologies, just a simple statement: oh our keys are old, so this happen all the time. And she was not happy when I made an unhappy scoffing sound.
5. Morning breakfast is a just a joke. If you get there 30 minutes before 9am, then good luck getting anything to eat, they don’t refill anything after that. If you ask, they will just shrug their shoulders and say: yeah, no more.
6. Ice makers don’t work.
Terrible experience and I would never live in this hotel and would advise anyone to stay away.