Mercure Glasgow City Hotel

3.0 star property

Photo gallery for Mercure Glasgow City Hotel

Exterior
Daily buffet breakfast (GBP 17.95 per person)
Exterior
Privilege, Double Room, 1 Double Bed
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
201 Ingram Street, Glasgow, Scotland, G1 1DQ
  • Place, Merchant City
    ‪1 min walk‬
  • Place, Buchanan Street
    ‪2 min walk‬
  • Place, George Square
    ‪2 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪13 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(60 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Privilege, Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Glasgow

With a stay at Mercure Glasgow City Hotel, you'll be centrally located in Glasgow, steps from George Square and within a 5-minute walk of Buchanan Street. .This hotel is 0.7 mi (1.2 km) from Glasgow Royal Concert Hall and 0.9 mi (1.5 km) from People's Palace and Winter Gardens.

What's nearby

  • Merchant City - 1 min walk - 0.0 km
  • Buchanan Street - 2 min walk - 0.2 km
  • George Square - 2 min walk - 0.2 km
  • University of Strathclyde - 3 min walk - 0.3 km
  • Glasgow Royal Concert Hall - 6 min walk - 0.6 km

Getting around

  • Argyle Street Station - 4 min walk
  • Buchanan Street Station - 6 min walk
  • Glasgow International Airport (GLA) - 27 min drive

Restaurants

  • ‪Drouthy's - ‬2 min walk
  • ‪BrewDog Merchant City - ‬2 min walk
  • ‪The Piper Whisky Bar - ‬1 min walk
  • ‪Paesano Pizza - ‬1 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

Mercure Glasgow City Hotel

Hotel with a restaurant, steps from George Square
Mercure Glasgow City Hotel offers 91 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 91 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a ballroom.
Enjoy international cuisine at Ingram St Cafe Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Ingram St Cafe Brasserie - This brasserie specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ingram St Cafe Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Mercure Glasgow City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 1005 reviews
Rating 8 - Good. 382 out of 1005 reviews
Rating 6 - Okay. 175 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
It was OK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly service. Rooms were clean and well supplied. Great location in Merchant City near Museum and George Square. Easily walkable and public transport. Nice breakfast with a wide variety including vegetarian. While rooms were clean and comfortable they do need some TLC they look a little worn.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to town centre. Easy parking, Clean rooms & comfortable bed. Value for money
Stayed 1 night in Oct 2025

6/10 Okay

Tegan

Stayed 3 nights in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness
My room was disgusting. As soon as I opened the door, there was a foul smell overpowering the room and when I used the shower there was a terrible smell of urine. I reported this to reception however it didn’t seem like they bothered too much
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice and well located.
Stayed 1 night in Oct 2025

8/10 Good

Caitlin

Liked: Staff & service, property conditions & facilities, room comfort
Very central near to shops, staff very obliging. Only downside is you hear noise of people on the street, especially worse at weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm. Couldnt find the temperature gauge
Stayed 1 night in Oct 2025

10/10 Excellent

BJ

Stayed 1 night in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location. Unfortunately did not stock my preferred drink so did not use the bar!
Stayed 1 night in Oct 2025

8/10 Good

Mackayla

Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff and our room was compact but clean and had great facilities. Highly recommend stay here. Super comfy beds. Only one thing I would say would be that AC would be a nice have but didn’t spoil our stay not having it. Will definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient City Centre stay

Very handy in the city centre and close to all attractions and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Location is great

Location and parking is great. We had a twin room which was very crammed, struggled to get round the bed as the desk is in the way. Pillows desperately need replaced, it felt like I was sleeping on a brick sadly. Rooms could be done with an upgrade, a lot of decor looking poor and bathrooms are aging. Will stay again for location
Stayed 1 night in Sep 2025

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Queen Street train station and within walking distance to Buchanan street for the subway station and lots of dining options. Rooms and bathrooms are a bit small but clean and nice enough. The breakfast was lovely but the 5 stars go to the staff…especially Matthew and Joy who had a wonderful smile even though the front desk was very busy.
Stayed 2 nights in Aug 2025

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay, right in the centre! Affordable, would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Lora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old rundown, not very clean or comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Neelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Glasgow is well positioned to see the city and the sites. The staff offer excellent customer service and the facilities of cafe/restaurant/bar all on site which was very helpful. Our room was quiet, with good shower, and a comfy king bed. We used the look sundry service, which we found to be a great service, and price was reasonable. All in all, we found the hotel to be of a very good standard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very hectic an excellent range but only when available !. So when I went for the hot choice there was no sausages, no bacon, no egg, no grilled tomatoes, no potato scone, no mushrooms. The bacon and sausage turned up within 5 minutes, then the mushroom 7 mins, A waiter or staff member noticed after 10 minutes and offered to bring some egg to our table when ready. He did do that as for the other items we just left it and had some toast instead. Apart from that issue the hotel and staff Are Excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary, Crossville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025