8/10 Good
Yuka
Travelled with group
12 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time staying here. The room was very clean, staff was nice, and so many activities available!
The only thing we didn't like was the pool and the pool staff. When we checked in, we were told that the pool was available. So we changed our outfits and headed to the pool. It was dark with no lights, and the staff started cleaning the pool after seeing us.
Then after some of us started hanging out in the pool, they told us "Oh, we're cleaning the pool, you can come back in 30 mins".
Our bodies were already wet but fine, we left the pool and came back after an hour. The pool was still closed, and they said they'll need another hour to clean the pool. I showed my dissatisfaction as we were told only to wait 30 mins, however they didn't apologize at all. They only said it was for our safety. After some time the front desk called us and told us that the pool was finally ready.
First of all, they should have told us that the pool was under the cleaning process before we started hanging out there. We would have understood and come at a different time. Or the pool maintenance should occur in night or before they open the pool in the morning. I do not understand why they needed to do it AFTER they saw us and started being in the water... or at least they should have apologized to us, their attitude made me unsatisfied.
Anyways, that was the only disappointment. All other staff were so kind and nice to us. The hotel was clean and beautiful, good for price.
Yuka
Stayed 1 night in Jul 2025
































