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Apple Heritage Hotel

3.5 star property

Photo gallery for Apple Heritage Hotel

Front of property - evening/night
Hallway
Lobby sitting area
1 bedroom, free minibar, in-room safe, free WiFi
Deluxe Studio Suite, 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View map
15, Jalan Sultan Ahmad Shah, Georgetown, George Town, Penang, 10050
  • KOMTAR
    ‪16 min walk‬
  • Gurney Drive
    ‪19 min walk‬
  • Gurney Plaza
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, free minibar, in-room safe, free WiFi

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

George Town

With a stay at Apple Heritage Hotel in George Town (Downtown George Town), you'll be within a 5-minute drive of KOMTAR and Gurney Drive. .This historic hotel is 2.4 mi (3.9 km) from Gurney Plaza and 4.8 mi (7.8 km) from Penang Hill.

What's nearby

  • Georgetown UNESCO Historic Site - 9 min walk - 0.8 km
  • KOMTAR - 16 min walk - 1.3 km
  • Gurney Drive - 19 min walk - 1.6 km
  • Swettenham Pier Cruise Terminal - 2 min drive - 2.3 km
  • Gurney Plaza - 5 min drive - 4.2 km

Getting around

  • Penang Sentral - 33 min drive
  • Penang Intl. Airport (PEN) - 31 min drive

Restaurants

  • ‪Fu Er Dai 富二代 - ‬2 min walk
  • ‪Bibik's Kitchen Nyonya Cuisine - ‬3 min walk
  • 明園茶室 (Chee Meng Cafe)前大華茶室雲吞麵
  • ‪Baba Phang 峇峇之家 - ‬4 min walk
  • ‪Naina's Roti Bakar - ‬2 min walk

About this property

Apple Heritage Hotel

Colonial hotel in George Town with free parking
Apple Heritage Hotel offers 19 air-conditioned accommodations with free minibar items and safes. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 19 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Built in 1920
  • Colonial architecture
  • Renovated entire property - May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Deluxcious
Deluxcious Heritage
Deluxcious Luxurious Heritage Hotel George Town
Deluxcious Heritage Hotel Penang
Deluxcious Heritage Penang
Deluxcious Hotel
Deluxcious Luxurious Heritage George Town
Deluxcious Luxurious Heritage
Deluxcious Heritage Hotel
Apple Heritage Hotel Hotel
Apple Heritage Hotel George Town
Wang's Heritage Hotel @ Deluxcious
Wang's Heritage Hotel at Deluxcious
Deluxcious Luxurious Heritage Hotel

Apple Heritage Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 14 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant stay in this small, friendly hotel. Nice staff, comfortable single room & ticked all my boxes. Central, can walk everywhere, very quiet, clean and has character. Will certainly choose again when in Penang
Stayed 3 nights in Jan 2025

2/10 Terrible

Nurul Sabirah

Disliked: Amenities, property conditions & facilities
I checked in around 5 and 5:30 to 7 something there’s no electricity!!! And the same night around 12 something the same thing happened. I booked 2 rooms and 1 room has no soap. I asked for soap they said the janitor is nowhere to be found. Terrible
Stayed 2 nights in Apr 2024

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Tarun

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They were not having enough glasses/coffee mugs to change. Cleaning was on call rather daily
Stayed 3 nights in Jan 2024

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable central small heritage hotel

Part of the Apple group in Penang, it’s a charming little hotel within easy walking of lots of restaurants, the historic centre and the pleasantly landscaped new waterside promenade. I had a single room which was perfectly adequate, had an extremely comfortable bed and overlooked the little garden courtyard. It was quiet at night and the staff were very friendly and helpful - particularly appreciated as my stay coincided with a stressful few days when the whole of Georgetown was without a water supply due to major engineering works. Will definitely return when in Penang.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, room comfort

Wouldn’t stay there again

Very expensive for what we got, we stayed at other hotel in kl for much cheaper and the quality of room was much higher. They have a unique decor thought but not worth the price. The color on the wall is very messed up and you can ear everything outside as if the window are not close. WiFi isn’t working half of the time and when it’s working it’s really slow. Also everything is a bit far.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the antique look
Stayed 1 night in Nov 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, room comfort
Comfortable stay in good location close to bus routes and eateries.
Stayed 3 nights in Feb 2023

10/10 Excellent

Setiawan

Stayed 3 nights in Jun 2022

6/10 Okay

C

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Very Tired - desperately needs resorting.

Good location and Large rooms and comfy beds - but oh the condition of the general upkeep of the rooms/ building is very poor- ceilings have mould - carpets look like they have never been cleaned (really horrible) showers that work but very moldy. Lastly very noisy if on the left side - I was in room 116 and there is a disco next door that goes on to 0200-0300 - so noisy I had to change rooms.
Stayed 2 nights in Jun 2022

8/10 Good

Maziah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Alun C

Disliked: Cleanliness
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Very clean room and wonderful comfy beds. Short walk to centre and not noisy.
Stayed 1 night in Dec 2019

10/10 Excellent

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay.

Beautiful hotel. The room and toilet too..friendly receptionist. Will definitely book this hotel if I am in Penang again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

JunJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

One of the best sleep in hotel. Still room of improvement but overall satisfied.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the building..
Stayed 1 night in May 2019

8/10 Good

Lien Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

chee

Disliked: Cleanliness, staff & service, property conditions & facilities

Rude and bad services

The receptionist was rude(Male name Daya) No greating,no customer service,urging with customer, spoil my mood for the trip.
Stayed 2 nights in Mar 2019

10/10 Excellent

JONG AI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enchanting

The room deco was superb. Enchanting and lovely. Room is as lovely as shown on the website.
Stayed 1 night in Mar 2019

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018