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U Hotel Penang

3.0 star property

Photo gallery for U Hotel Penang

Room amenity
Flat-screen TV
Reception
Exterior
Regular Twin (Luna)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪2 min walk‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪11 min drive‬

Room options

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna)

Regular Twin (Luna)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hotel Seri Malaysia Pulau Pinang
Bayan Lepas
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.5 out of 5, Good, 276 reviews
The price is AU$69
includes taxes & fees
5 June - 6 June
Hotel Seri Malaysia Pulau Pinang

About the area

George Town

With a stay at U Hotel Penang in George Town (Gelugor), you'll be within a 15-minute drive of KOMTAR and Gurney Drive. .This hotel is 6.6 mi (10.6 km) from Penang Hill and 7.3 mi (11.8 km) from Gurney Plaza.

What's nearby

  • University of Science-Malaysia - 2 min walk - 0.2 km
  • Penang Youth and Sports Complex - 3 min drive - 2.3 km
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 3.1 km
  • Queensbay Mall - 3 min drive - 3.1 km
  • Penang Bridge West End - 3 min drive - 3.1 km

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Ekonomi Tomyam - ‬1 min walk
  • ‪Kim Hin Cafe - ‬1 min walk
  • ‪Fatty Fatty Chicken Rice - ‬2 min walk
  • ‪Yuan En Vegetarian Food (缘恩素食馆) - ‬1 min walk
  • ‪Kedai Makanan Seong Huat (祥发茶餐室) - ‬2 min walk

About this property

U Hotel Penang

U Hotel Penang offers 128 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.
Make yourself at home in one of the 128 air-conditioned rooms featuring flat-screen televisions. Bathrooms have showers and hair dryers. Conveniences include safes and desks.
Make use of convenient amenities, which include tour/ticket assistance and a reception hall.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang

U Hotel

U Hotel Penang George Town

U Hotel Penang Bayan Lepas

U Hotel Penang Hotel

U Hotel Penang George Town

U Hotel Penang Hotel George Town

U Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 306 reviews
Rating 8 - Good. 157 out of 306 reviews
Rating 6 - Okay. 39 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mohamed Yousuf

Stayed 5 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Stayed 1 night in Oct 2025

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025

6/10 Okay

Dhana

Travelled with partner
Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Stayed 1 night in May 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Ooi, Gelugor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025

10/10 Excellent

Ooi, Gelugor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ahmad, Kota Bharu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ooi, Gelugor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023