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Merlin Hotel

2.5 star property

Photo gallery for Merlin Hotel

In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby
Front of property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
No 1 Lebuh, Georgetown, George Town, Penang, 10200
  • Place, Padang Kota Lama
    ‪2 min walk‬
  • Place, Fort Cornwallis
    ‪2 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Twin)

Studio (Twin)

Studio (Twin)

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Studio

Family Studio

Family Studio

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

George Town

With a stay at Merlin Hotel in George Town (Downtown George Town), you'll be within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 3.3 mi (5.3 km) from Gurney Plaza and 5.5 mi (8.8 km) from Penang Hill.

What's nearby

  • Padang Kota Lama - 2 min walk - 0.2 km
  • Fort Cornwallis - 2 min walk - 0.2 km
  • Pinang Peranakan Mansion - 3 min walk - 0.3 km
  • Penang City Hall - 3 min walk - 0.3 km
  • Penang State Museum - 5 min walk - 0.5 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 29 min drive

Restaurants

  • ‪Constant Gardener Coffee - ‬1 min walk
  • ‪Katao - ‬3 min walk
  • ‪GDGN Vintage Cuisine Cafe & Hotpot 广东姑娘 - ‬2 min walk
  • ‪Two Frenchies - ‬2 min walk
  • ‪Urban Daybreak - ‬2 min walk

About this property

Merlin Hotel

Merlin Hotel offers 7 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 7 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Merlin Hotel.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Property is also known as

Merlin Hotel Penang

Merlin Hotel

Merlin Penang

Merlin Hotel George Town

Merlin George Town

Merlin Hotel Hotel

Merlin Hotel George Town

Merlin Hotel Hotel George Town

Merlin Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 9 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ghada

Stayed 4 nights in Oct 2024

2/10 Terrible

Kai Leung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complaint against the Hotel which collected extra charges of twenty Malaysian ringgit (RM20.00). Such charges should have been collected by Expedia when I booked the hotel room. Complaint against Expedia which does not follow up my complaint even after I have sent the scan copy of receipt of those extra charges via email. Of course, the receipt was obtained only after the severe disputes with Hotel. The Hotel is unreasonable.
Stayed 2 nights in Oct 2024

8/10 Good

Sim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location good for food and pier

Stayed 8 nights in Oct 2023

6/10 Okay

William

Stayed 2 nights in Sep 2023

6/10 Okay

Monica, Selangor

Business traveller, Travelled with partner
Like the location, accessible to main sites in Georgetown
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find, clean and comfortable and good value

Merlin guesthouse was great, the staff were all very friendly and helpful, they checked each day if we wanted our room cleaned. The room was a good size, with a comfortable bed. Bathroom was a wet room, but kept very clean. Location was good, short walk to many bars/restaurants and the hop on hop off tourist bus had a stop just round the corner.
Stayed 4 nights in Feb 2018

6/10 Okay

Gary, Bangkok

Liked: Cleanliness, staff & service

Convenient location

This is an OK hotel - nothing outstanding about it and nothing really disappointing about it. The location is convenient and quiet. The staff friendly and helpful. The room is generally Comfortable and OK. There was no minibar but there was a cold water dispenser in the hallway. Bed was comfortable enough. Internet connection was OK. The hotel didn't appear to have any lifts, but the guest rooms seemed to all be situated on the first and second floors, so not too bad really.
Stayed 2 nights in Jul 2017

8/10 Good

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DALILAH

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Philip, London

Liked: Cleanliness, staff & service

Disappointed

First impression was feeling a little disappointed. I'm not sure what the difference is between a hotel and a hostel, but this definitely felt like the latter. The reception is found on the first floor up narrow stairs by the side of the restaurant kitchen. The staff are really nice and very welcoming, and the room was fine - I'm a traveller, so I am perfectly comfortable in basic hotels (but after Thailand, I thought I would get more for the price). No, what gives this hotels poor rating was that I was awoken in the early hours by people (shouting or playing video games). The hotel responded well to my complaint after the first night, but when my sleep was disturbed the second night I gave up and moved to another hotel. I can tolerate a lot with accommodation, but can't stay in a place where I can't get a good night's sleep.

6/10 Okay

Mathew

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room quite big n clean...i like it

6/10 Okay

Madrussi

8/10 Good

Wong, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merlin is Clean.

Merlin Hotel has attached shower which is important to our convenience. The entrance is narrow and not so inviting but the room is clean and comfortable. Very satisfactory.

6/10 Okay

SHINYA

Disliked: Staff & service, amenities, property conditions & facilities
My room wasn’t cleaned for 2days.
Stayed 3 nights in Mar 2025

6/10 Okay

HON CHING

Disliked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Anke

Disliked: Room comfort

Mehr ein Hostel, aber zweckmäßig

Das Merlin Hotel ist einfach und zweckmäßig für ein oder zwei Nächte. Die Matrazen und Handtücher dünn und durch das Gemeinschaftsbad für die Zimmer ohne eigenes Bad ist es relativ laut, da es ständig genutzt wird und die meisten Gäste die Türen nicht leise schließen können. Die Rezeption hat leider unseren Weckruf vergessen. Das Hotel liegt mitten in Little India und auch die Backpackermeile Love Lane ist fussläufig gut zu erreichen. Max. 10 Gehminuten (auch mit Koffer) zum Swettenham Pier, von wo die Fähren nach Langkawi starten.
Stayed 2 nights in Dec 2018

8/10 Good

Rolf

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

YULIYA

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Buono ma non aspettatevi lusso

Buono per il rapporto qualitá prezzo. Splendida vista camera deluxe. Buona anche la pulizia ma... in 3 gg non han cambiato gli asciumani e non ci han dato carta igenica pulita.. che in un 3 stelle é quello che ti aspetti. Il buffet buono ma orientato piú alla colazione asiatica (riso pollo zuppe, etc...) se prenotate qui affittate un mezzo se no siete bloccati in mezzo al nulla, solo un centro commerciame molto turistico in zona. Altra nota. La piscina la puliscono di giorno quando é aperta con gli ospiti.. non si capisce perché!
Stayed 1 night in Jan 2018

8/10 Good

tet, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities

要塞近し

コーンウォリス要塞、旧市庁舎やバス停も近くにあり観光に非常に便利。 客室は広くはないが清潔で、値段を考えると満足できました。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbugs! Don't stay here!

Worst Hotel ever! Bedbugs, dirty and smelly!! You can stay at the big hotel Bellavista at almost the same price!

6/10 Okay

Jordi

Disliked: Room comfort

Eenvoudige accomodatie op goede locatie

Eenvoudig, schoon, zeer kleine badkamer. Locatie prima. Ontbijten kan lastig zijn omdat de meeste winkels rond 11 uur open gaan en ontbijt niet inbegrepen is.

8/10 Good

Willem, Flevoland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing wrong

Prima hotel: vriendelijk personeel en een private gratis parkeerplek