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The Palms Motel

2.0 star property

Photo gallery for The Palms Motel

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Free toiletries, towels, soap, shampoo
Front of property
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View map
5169 Lake Rd E, Geneva, OH, 44041
  • Old Firehouse Winery
    ‪13 min walk‬
  • Lakehouse Inn & Winery
    ‪19 min walk‬
  • Geneva State Park
    ‪5 min drive‬

Room options

View all photos for King Room

King Room

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens

Double Queens

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$216
includes taxes & fees
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About the area

Geneva

With a stay at The Palms Motel in Geneva-on-the-Lake, you'll be a 4-minute walk from Lake Erie and 6 minutes by foot from Geneva Township Park. .This motel is 0.5 mi (0.9 km) from Allison's Mini-Golf and 0.6 mi (1 km) from Old Firehouse Winery.
View more Motels in GenevaOpens in a new window

What's nearby

  • Old Firehouse Winery - 13 min walk - 1.1 km
  • Adventure Zone - 18 min walk - 1.5 km
  • Lakehouse Inn & Winery - 19 min walk - 1.7 km
  • Geneva State Park - 5 min drive - 2.9 km
  • Geneva Marina - 5 min drive - 2.9 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Mary's Diner - ‬8 min drive
  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • The Cove Nightclub
  • ‪The Boot - ‬7 min drive
  • ‪The Lodge at Geneva-on-the-Lake - ‬4 min drive

About this property

The Palms Motel

Motel with free parking, a short walk to Lake Erie
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the motel include a seasonal outdoor pool.
Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from May 23 to September 30
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

The Palms Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 110 reviews
Rating 8 - Good. 30 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

It was ok. Only complaint is the floor was dirty. I called they immediately came and reset the floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie, Mcclure

Stayed 2 nights in May 2025

4/10 Poor

Stephney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the action, parking was good and the place was clean.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed.
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Amenities
I left a text message that I would arrive late in the night due to traffic. When I arrived and used the code they sent me there was a man in the cottage. Needless to say I could not stay ended up sleeping in my car at a gas station. Hopefully they refund my money and send an apology.
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2024

6/10 Okay

Clyde

Liked: Staff & service
The Palms has potential, however there are some basic areas which need addressed
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Geoff

Travelled with partner
Liked: Staff & service
Staff very helpful, informative and pleasant. Disappointing not to be able to use pool early
Stayed 1 night in Aug 2024

4/10 Poor

Terri Lynn

Disliked: Cleanliness, property conditions & facilities
Dirty rooms the pool wasn’t cleaned for 3 days while we stayed there . The place was not taken care of at all
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The pool is amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a weekend with friends and at the one end of the strip with all the activities so we were able to park the car when we got there and walk the entire weekend!
Stayed 2 nights in Aug 2024

4/10 Poor

Christina

Disliked: Cleanliness
Black mold in the shower, black mold on the shower curtain. The room smelled terrible like mildew. The bed was comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palms - GOTL

Good stay & enjoyable night @ GOTL.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia, Hamilton

Liked: Staff & service
Restroom were below average
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

We enjoyed our stay!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Geralynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute quaint nostalgic.
Stayed 2 nights in Aug 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Staff & service, room comfort

Would never stay there again !

No hot water for shower ! 2 nd day had to switch rooms for hot shower ! No microwave, no ice machine, no internet! No breakfast, Booked 2 nites! Left early
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property and great staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Tad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The night we stayed, we came back from eating dinner and found outside of the room was covered in spiders. We went in and found spider in the room also. We packed up and left. I call the number on the office door and told them I wanted a refund. We finally found a room back near the highway. Got to bed about 11:30pm. I demand a refund!
Stayed 1 night in Aug 2024

6/10 Okay

william

Travelled with group
Liked: Staff & service
Its hard to review the property because of a storm came through and knocked out the power and we spent our second night hoping the electric would come back on.
Stayed 2 nights in Aug 2024