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citizenM Geneva

4.0 star property

Photo gallery for citizenM Geneva

Building design
Property entrance
Check-in/check-out kiosk
Point of interest
King Room - Lake View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪4 min walk‬
  • University of Geneva
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪28 min drive‬

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Geneva

CitizenM Geneva is centrally located in Geneva, a 4-minute walk from Rue du Rhône and 6 minutes by foot from Saint-Pierre Cathedral. .This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

What's nearby

  • Rue du Rhône - 4 min walk - 0.4 km
  • Saint-Pierre Cathedral - 6 min walk - 0.5 km
  • University of Geneva - 9 min walk - 0.8 km
  • Jet d'Eau Fountain - 17 min walk - 1.5 km
  • United Nations European Headquarters - 6 min drive - 3.8 km

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Läderach - ‬2 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Confiserie Sprüngli - ‬2 min walk

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 809 reviews
Rating 8 - Good. 169 out of 809 reviews
Rating 6 - Okay. 33 out of 809 reviews
Rating 4 - Poor. 22 out of 809 reviews
Rating 2 - Terrible. 15 out of 809 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the layout of the hotel and room. brilliant, small but efficient, comfortable, hi-tech, quick check in and check out. great breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic. Really enjoyed our stay. The technology was great, it was super easy to check in and out. Staff very helpful. And in a great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katie

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location to access shopping and dining and the south waterfront. Also excellent access to the metro system - and you get free access for your stay! The rooms were sleek and modern, an ipad to control everything. Just did not like the "check yourself in/out".
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 1 night in Jan 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, and comfortable but too modern

Excellent location. But for me the room is too ultra modern and not comfort to move about in. The bed was extremely comfortable and the shower was excellent but the lack of floor space and bed up against the wall was not suitable. I would have preferred not to have an iPad for the lights and tv and had coffee/tea facilities in the room. The tv didn’t have a sleep mode which is a must in my opinion for any tv, as I fall asleep with the tv on. No cotton buds/pads in the room. As a frequent traveller it is expected when booking 3+* hotels..and a traveller that is coming with hand luggage as so much more convenient way to travel nowadays.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable super size king bed

Hotel location is good. It is located in the old town and there is direct bus no. 10 go and from airport. Bed is very comfortable. Bathroom size and water pressure are good. They provide free public transport pass which is a super big saver to our travel expenses.
Stayed 4 nights in Jan 2025

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and great location

Great location and good value for our stay. 24 hour kitchen and bar which was great as some things were closed over the NY period. Room was quite small but plenty enough for a city break for a few days. Would stay here again if we revisit Geneva!
Stayed 2 nights in Dec 2024

10/10 Excellent

Re

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all really friendly and helpful which makes a difference. Location is great. Check in process was stress free and quick. Worth asking if you can check in early. Local buses and trams are a 30 second walk away.
Stayed 3 nights in Jan 2025

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
A clean but small room good enough for 1 night. Good breakfast and lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Friendly staff, Clean room, 24/7 hour bar, Cool room features, Amazing central location
Stayed 2 nights in Dec 2024

10/10 Excellent

inga

Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Stayed 2 nights in Jan 2025

10/10 Excellent

Tyler

Stayed 3 nights in Dec 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel ideally located next to shops and historic downtown. Rooms are recently renovated and all in great shape! Would definetley recommend this property!
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, awesome staff and bar/breakfast area. Ideally located in Geneva city center. Very clean, great bed, and great shower!
Stayed 1 night in Dec 2024

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sumbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good value for money. City centerz.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph, Tampa

Stayed 2 nights in Dec 2024

10/10 Excellent

Martina

Stayed 3 nights in Dec 2024

10/10 Excellent

Panteley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a couple. Close to everything. Easy transportation to the airport with a hotel sent transport card.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024