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citizenM Geneva

4.0 star property

Photo gallery for citizenM Geneva

Courtyard
Creator video
Property amenity
Daily buffet breakfast for a fee
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Geneva

With a stay at citizenM Geneva, you'll be centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. .This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 km
  • Rue du Rhône - 2 min walk - 0.2 km
  • Saint-Pierre Cathedral - 3 min walk - 0.3 km
  • Flower Clock - 5 min walk - 0.4 km
  • Jet d'Eau Fountain - 13 min walk - 1.1 km

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Le Comptoir Woodward - ‬4 min walk
  • ‪Les Aviateurs - ‬4 min walk

About this property

citizenM Geneva

CitizenM Geneva offers 144 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel

CitizenM Geneva Geneva

CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Corey

Stayed 3 nights in Feb 2026

6/10 Okay

Denise

Stayed 1 night in Jan 2026

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is great. Bed is comfortable. Good location. However, it’s difficult to be in a room with more than one person. Lights do not turn on unless ALL of the lights turn on, this includes vanity area and bathroom. There are not night stands for either side of bed. You cannot get in or out of the bed from both sides. Depending on room, you either crawl out at the end of the bed or only one side has access to rest of room. Window shades do not go up or down individually, they are either all up or all down. It is pretty much all automated on an IPad and a bit ridiculous.
Stayed 4 nights in Jan 2026

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, small room. High tech space that included an iPad to control the lighting and window coverings. The room and bathroom lights could be set at different colors! The whole experience, from the digital check in at computers in lobby to the art in the hallways and the carpet were ultra 'cool' and modern!
IPad and view from our room (404).
Bathroom on left with glass door.
Stayed 1 night in Dec 2025

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jie

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Very solid overall. No complaints.
Stayed 2 nights in Jan 2026

10/10 Excellent

Genius

Liked: Cleanliness, staff & service, amenities
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Stayed 4 nights in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lindo hotel, muy bien ubicado, buen servicio. Si bien el cuarto es diminuto era ya sabido es parte de la oferta de valor del hotel, sin embargo la pasamos muy bien, gran servicio y rica comida.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a good time staying at this hotel. We stayed with our two young kids. We loved the location, the staff, and the hot chocolate bar. Note: The walls in our bathroom are like glass so if someone gets up to use shower or toilet, the light shines into the whole room so prepare accordingly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

LUKE, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent greeting and staff helped me find excellent dinner and acclimated us well
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great location and staff great but small room with awkward layout
Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

6/10 Okay

Rockie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very small and the shower area was not good as the toilet is in the shower area and the entire floor gets wet by the toilet because it is in the shower area. Very small prefab vanity not conducive for 2 people. There was no reception when I arrived and no parking for our car to even allow us to come in to check in. I was expecting more. It was ok but less than anticipated.
Stayed 2 nights in Dec 2025

10/10 Excellent

Quentin Tate, Tomball

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2025

10/10 Excellent

Lyneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean room! Will definitely stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Andrew John

Stayed 4 nights in Dec 2025