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The Gillette

2.0 star property

Photo gallery for The Gillette

Front of property
Reception
Deluxe Double Room, 2 Queen Beds
Suite, 2 Double Beds
Luxury Single Room, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, 1 King Bed, Roll-in Shower

Comfort Single Room, 1 King Bed, Roll-in Shower

Comfort Single Room, 1 King Bed, Roll-in Shower

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

With a stay at The Gillette, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 12 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg SkyPark.

What's nearby

  • Gatlinburg Convention Center - 2 min walk - 0.2 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crockett's Breakfast Camp - ‬10 min walk

About this property

The Gillette

The Gillette offers 80 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 7:00 AM to 10:30 PM

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 179 reviews
Rating 8 - Good. 32 out of 179 reviews
Rating 6 - Okay. 7 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 2 out of 179 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing to work with, our room was clean and the beds were comfortable. Great location within walking distance of everything! We will definitely stay here again when we return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

2/10 Terrible

Penny

Disliked: Cleanliness, amenities
I was expecting more after reading some of the reviews online. The room was extremely outdated. The pillows were terrible! The room was noisy and the neighbors were extremely loud. They stayed out late on the balcony smoking and their smoke smell was doing our room, which was nasty. The air conditioning fan wasn’t working properly. Overall, it was a mistake to book there. I’m so glad it was just for one night as we were passing through.
Stayed 1 night in Dec 2025

8/10 Good

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I took a getaway trip to spend time together, and we were pleased with the place. It was terrific, and the price was a pleasant surprise given the location. However, we were a bit disappointed. The rooms only had a small 32-inch TV, and breakfast wasn’t included. That was the only downside of this place. After all, we enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Lloyd

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Great room and location
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and easily walkable to the parkway
Stayed 3 nights in Dec 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice! The area was great one of the cleanest hotels I’ve stayed at. I didn’t see one bug!
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay fair price. Close to the strip. Will be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was awesome, check in and out was extremely easy. This is the best place to stay in Gatlinburg! I loved everything about it!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! The beds & pillows were very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms have been remodeled and are very spacious and nice. The staff was great, even the cleaning staff was very friendly. Only a 2 minute walk to downtown Gatlinburg and 1 block to the Great Pancake house. We will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room excellent staff. Spoke with the owner and she is great. I will stay again if possible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was great. Rooms are large and very clean. Our mattress was older and we understand they are hanging them out. Great location and staff are super friendly! Definitely would stay there again. 🙂
Stayed 3 nights in Dec 2025

10/10 Excellent

Kendra, Fort Riley

Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Sherée

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jennifer was very nice. Room spacious for family of 4. Parking a little tight with bigger vehicles. Front staff pleasant. Room was ready when we arrived
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place stay in the Gatlinburg area a few times a year and this was one of the nicest place we have stayed. Staff very friendly and courteous. Housekeeping exceptional on the 3 floor for are room 301 . Will be coming back in a few months . HOPE ALL THE STAFF STAYS THE SAME . i would like to Thank the staff for a Great stay .
Stayed 2 nights in Dec 2025

10/10 Excellent

Graham J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the location was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

Stayed 2 nights in Nov 2025

8/10 Good

Christian L

Stayed 2 nights in Dec 2025