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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Suite, 1 Bedroom
Lobby
Free daily continental breakfast
Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, SkyPark
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

With a stay at Microtel Inn & Suites by Wyndham Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be steps from Gatlinburg Convention Center and Gatlinburg Space Needle. .This hotel is 0.5 mi (0.8 km) from Great Smoky Mountains National Park and 0.5 mi (0.9 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 1 min walk - 0.0 km
  • Gatlinburg Space Needle - 3 min walk - 0.3 km
  • SkyPark - 5 min walk - 0.4 km
  • Anakeesta - 10 min walk - 0.9 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬3 min walk
  • ‪Sugarlands Distilling Co. - ‬3 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Reviews

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

6.6

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 1020 reviews
Rating 8 - Good. 227 out of 1020 reviews
Rating 6 - Okay. 217 out of 1020 reviews
Rating 4 - Poor. 143 out of 1020 reviews
Rating 2 - Terrible. 172 out of 1020 reviews

Reviews

10/10 Excellent

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities

Old and dirty

I was hopeful when I booked this hotel. I have stayed at other Microtels and they were fine. This place was pretty bad! When I first went in to the rooms, I thought it was ok, but it had a smell and the floors were old and stained. Once I looked around the carpeting was very dirty and looked like it hadnt been vacuumed. The beds were good although the bedding was old and dingy. I wanted a 2 queen bed room so they actually had 2 rooms with a bed in each with a connecting door that was open. One of the 2 bathrooms had no cold water for the shower. It was just a very old hotel with no updates that I could see. I was planning on staying for 7 nights but I had to leave after 2 nights because it was sooo bad. Even the elevator was old and dirty. The price was fine but I learned that I was willing to spend more for a decent stay.
Stayed 7 nights in Jun 2025

4/10 Poor

Norma

Disliked: Property conditions & facilities

Don't do it

Room was dirty, there was a dirty towel under one of the window seat pillows. Toilet seat didn't match the toilet. They put us right beside the boiler room. Staff not very friendly, hallways not very clean, trash on the floor.
Stayed 2 nights in May 2025

6/10 Okay

Dustin

Travelled with family
Disliked: Amenities
Place was great for the process only issues was there was mold on the faucet in the tub, and the toilet it look like it didn’t fit correctly
Stayed 1 night in Jun 2025

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was great. Rooms are tiny but we had two side by side so plenty of room. Two beds two bathrooms and two closets. Can't beat it for the price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad to find and stay here.

It was a nice stay. The people there were very nice. The room was clean and it was well priced for where it was located.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phillips

Stayed 2 nights in Jun 2025

10/10 Excellent

AVERY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
location
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Room and bathroom was very clean
Stayed 1 night in Jun 2025

2/10 Terrible

gerald

Business traveller
Disliked: Amenities, property conditions & facilities
The room was a mess. The floor had not been vacuumed. Debris was all over the floor. I turned on the faucet in the bathroom and it wasn’t secured to the sink. The only good thing was the sheets were clean. I was scheduled for three days, but I packed and left the next morning. When I left the room at the end of the 3rd floor, the exit door to the stairs was not shut leaving the building unsecured. I tried to pull the door shut with no success. My room was next to this door. This is dangerous. Anyone could enter the building without anyone knowing. I stopped by the lobby and dropped my keys off and said bye bye. I will forfeit my other two days for a safe and clean environment.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was small, but clean and comfortable. This was a quiet place right in the middle of town. The only suggestion I have would be to provide microwaves in the rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Jun 2025

8/10 Good

Cody

Stayed 3 nights in Jun 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets and blanket were stained had hairs all over and crumbs I hope… remote had to be changed. Alarm clock wasn’t plugged in, and the doors didn’t close unless assisted. Water pressure was great.
Stayed 2 nights in Jun 2025

6/10 Okay

nick

Disliked: Cleanliness, property conditions & facilities
*
Stayed 2 nights in Jun 2025

6/10 Okay

Dave

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We have stayed in this hotel several times due to its convenient distance from the main drag. It needs thorough cleaning and replacement of some bathroom fixtures.An upgrade of breakfast is required. Price is reasonable, but after fixing people won’t mind paying a little more.
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
The sheets clearly weren’t changed before we got there, there was hair in the sheets and on the pillows and brown spots on the bottom sheet
Stayed 4 nights in Jun 2025

8/10 Good

George R

Liked: Cleanliness, room comfort
Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ramesh

Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in Gatlinburg Only issue was the shower and shower curtain not staying closed.
Stayed 3 nights in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and convenient to the strip in Gatlinburg. The rooms had a mirror that stretched from one side of the beds to the other side. We found this odd. Otherwise for the price and convenience it was worth it.
Stayed 5 nights in May 2025

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The ram could have been cleaner there was blood on the side of bed on the sheet did not look like the comforter has been cleaned in months
Stayed 2 nights in May 2025