Hampton Inn Gatlinburg

2.5 star property

Photo gallery for Hampton Inn Gatlinburg

Terrace/patio
Outdoor pool
Lobby
Free daily full breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View map
967 Parkway, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪2 min walk‬
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Room, 1 Queen Bed with Sofa bed, Fireplace (Sofa)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Fireplace (Creek View)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Creek View)

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Creek View)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower, Creek View)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Balcony (Creek View, Fireplace)

8.8 out of 10
Excellent
(25 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the area

Gatlinburg

With a stay at Hampton Inn Gatlinburg, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 5 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.2 mi (0.3 km) from Gatlinburg Space Needle and 0.2 mi (0.4 km) from Gatlinburg SkyPark.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 2 min walk - 0.2 km
  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬4 min walk
  • ‪Sugarlands Distilling Co. - ‬4 min walk
  • ‪Puckers Sports Bar - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Hampton Inn Gatlinburg

Hotel with free breakfast, steps from Gatlinburg Convention Center
Hampton Inn Gatlinburg offers 97 accommodations with safes and complimentary weekday newspapers. Rooms open to balconies. Premium cable television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 97 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16.46 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg
Gatlinburg Hampton Inn
Hampton Inn Gatlinburg Hotel Gatlinburg
Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg Gatlinburg
Hampton Inn Gatlinburg Hotel Gatlinburg

Reviews

Hampton Inn Gatlinburg Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristiann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

The room was very clean! Kyle and Candice also checked in on us to make sure everything was ok and they were also very helpful! Highly recommend staying here!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to all the shops you can walk to everything. The creek is very pretty. I did not care for the TV the streaming service kept going out.
Stayed 3 nights in Sep 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service, room comfort
One of our rooms had cockroach in bathroom. Nothing done for inconvenience
Stayed 1 night in Sep 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Wonderful staff. I'd come back again.

Great location, very comfortable and the staff were all very nice. Our door was an issue, it seems like it was too big for the door jam, so we would have to slam it shut to get it to close and made a great deal of noise forcing it open, so hard when one of us wakes up early and doesn't want to wake the room up. That was the only issue. I would still return, everything else was so great, it was aminot issue by comparison.
Stayed 2 nights in Sep 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, room comfort

Great location, parking now costs.

Overall good stay but they recently started charging for parking which wasn’t clear. I’ve stayed here multiple times and they changed their rules in April.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary Beth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old facilities

Staff was amazing but the hotel is old and in need of updates.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only down side was $15 per nite to park .
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Location is walkable to everything. Clean well taken care of property
Stayed 3 nights in Sep 2025

2/10 Terrible

Ipsa

Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to strip
Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

10th Anniversary in Gatlinburg

The front section of the hotel is dated and could benefit from a renovation. Our room door hung and receptacles were few and far between. There weren't any located around the bathroom sink, but two were included at the bathroom door light switch. A nice breakfast buffet is included. The buffet staff were helpful and courteous. Our neighbors in the adjacent room left their dogs in the restroom while they were out seeing Gatlinburg. They barked until their owners returned. The staff was very helpful and friendly. I voiced my displeasure with the additional nonrefundable $50 parking fee for our 3 day stay. There was also a $25 incidentals fee that was charged at check in. I'm hoping to have the unused amount refunded to my credit card.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivan

Stayed 5 nights in Aug 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior hallways were really dirty. They should probably be cleaned more often. The room was good. I would have loved to use the balcony - but the room next door was smoking marijuana on their balcony. It wreaked!!! And it was supposed to be nonsmoking!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

First timers in Gatlinburg

Our first time in Gatlinburg. We were very happy to be in walking distance to everything. The staff was so friendly and accommodating.
Stayed 3 nights in Aug 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

James

Disliked: Property conditions & facilities

Disappointed

TV freezing up and shower dripping on first day and when we left, both reported to desk. Hot tub and pool in rough condition. Walkways and outside hall floors nasty. Everyone needs to know they now charge $15 a day parking fee for hotel guest, surprise to me. The facility as a whole not up to the standards expected from a Hampton Inn.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Stayed 3 nights in May 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Aug 2025

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very comfortable. The creek side was a little noisy because of cicadas, but it didn't bother us.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025