Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Restaurant
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, bed sheets
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Gatlinburg

When you stay at Embassy Suites By Hilton Gatlinburg Resort in Gatlinburg, you'll be in a national park, within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. .This hotel is 0.6 mi (1 km) from SkyPark and 0.9 mi (1.5 km) from Great Smoky Mountains National Park.

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • SkyPark - 12 min walk - 1.1 km
  • Anakeesta - 17 min walk - 1.4 km
  • Ripley's Aquarium of the Smokies - 17 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬10 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Crockett's Breakfast Camp - ‬16 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 air-conditioned rooms featuring Smart televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a lazy river, and a waterslide. Additional amenities at this hotel include concierge services and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2024
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April 15 to October 15
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 287 reviews
Rating 8 - Good. 30 out of 287 reviews
Rating 6 - Okay. 9 out of 287 reviews
Rating 4 - Poor. 3 out of 287 reviews
Rating 2 - Terrible. 7 out of 287 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Merceadi

Stayed 1 night in Mar 2025

10/10 Excellent

Patti, Braceville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facilities, professional staff, very clean. An excellent value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elatrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The offered complimentary drinks during happy hour.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway!
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. Was in a good location. You could walk downtown , very clean. Staff was so nice. They had an amazing restaurant on the inside and a great bar would highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

leyton

Liked: Cleanliness, property conditions & facilities
Was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonard, Anderson

Stayed 1 night in Feb 2025

10/10 Excellent

Thuy Nguyen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was clean, the staff was friendly. The location is convenient and within walking distance to the city attractions. There’s a cute coffee shop and nice outdoor area with fire pits. There is also a full breakfast with made to order omelets and a nice redemption with drinks and light snacks int evening. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property at this Embassy Suites! There were several places to sit and relax. Including an outdoor TV area and fire pits. We will have to come back in the summer to check out the lazy river!
Stayed 1 night in Mar 2025

10/10 Excellent

Laura, Hialeah

Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Mardeea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Break Vacation

We enjoyed all the amenities of this beautiful hotel! We went to the Happy Hour and enjoyed our two complimentary drinks, went to the pool and hot tub. Our room was also comfortable and clean! Will be staying here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort style and location
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher Ray, Humble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for housekeeping. They didn’t check back by when asked and I had to empty the trash or get towels on my own multiple times.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was outlet n lamp shade wasn't working
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025