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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Suite (Double Queen, Handicapped Impaired)
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pool
  • Parking included

Explore the area

View map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Suite, 1 King Bed (Handicapped)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Double Queen)

9.6 out of 10
Exceptional
(132 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Wide King, Handicapped, HEARING)

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King)

Suite (One Bed King)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING)

Suite (Wide King, HEARING)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Gatlinburg, TN

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,004 reviews
The price is AU$106
includes taxes & fees
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About the area

Gatlinburg

With a stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be centrally located in Gatlinburg, just a 5-minute walk from Gatlinburg Convention Center and 14 minutes by foot from Ripley's Aquarium of the Smokies. .This hotel is 0.3 mi (0.6 km) from SkyPark and 0.4 mi (0.6 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • SkyPark - 8 min walk - 0.7 km
  • Anakeesta - 11 min walk - 0.9 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel with free breakfast, a short walk to SkyPark
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a fireplace in the lobby, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Gatlinburg Downtown-Convention Center. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 884 reviews
Rating 8 - Good. 180 out of 884 reviews
Rating 6 - Okay. 41 out of 884 reviews
Rating 4 - Poor. 11 out of 884 reviews
Rating 2 - Terrible. 17 out of 884 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Quick walk to the strip, clean, nice view of the chair lift and mtn’s.
Stayed 1 night in May 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dr. James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was one of the best I have stayed in. Room was cleaned each day while we were out. Shower needs a seat in it for old people. Staff was courteous and friendly. Bed needs to be lowered about 5 inches, but it was very comfortable. Plenty of pillows of various densities. TV picture was bright and colorful. Spanish friendly. Multicultural venu was a plus. We enjoyed our stay. Nuff said.
Stayed 3 nights in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and reasonable rate

Great room at a reasonable price, on short notice. Close to downtown for walking to everything. Spacious room with basic fridge, microwave, coffeemaker and nice seating area and desk, and hanging closet. Beds were super comfy with plenty of soft pillows. Basic breakfast bar and after hours pantry options.
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samuel, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to downtown.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean, comfortable, and easy to get in and out with easy parking
Stayed 2 nights in May 2025

10/10 Excellent

Latrisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Much better than expected. Very impressed.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable staying

Super close to all the attractions in the main strip. The employees were friendly and nice. There was a pool which we enjoyed in the first day of our staying. It is a small pool but nice enough to relax. They provided a lot of toiletries with the exception of toothpaste.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in May 2025

10/10 Excellent

Everlys

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, rooms clean, was a bit pricey for what we got compared to other cities I've traveled to this year but overall akazing experience. Oh, parking is awful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set of the main street a couple of blocks. It was quiet, clean and convenient to walk to the attractions. The hot breakfast was good. The room was very nice and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great, I definitely will come back with my daughter. The property was nice, housekeeping was offered everyday which shocked me. And it was just a great experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service
Very nice place. Close to everything!
Stayed 4 nights in Apr 2025

8/10 Good

Ankur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place. Newer construction, so everything is well done and clean. Rooms are spacious, quite, and beds are comfy, parking is free. One can walk to the restaurants and all the touristy stuff on Main Street. Only thing that needs significant improvement is the breakfast. Compared to other places with similar “complimentary” breakfast spread-this was very basic, limited, and sub par. Coffee was barely drinkable. Other than the breakfast, the hotel is a great getaway for Smoky mountain.
Stayed 4 nights in Apr 2025

8/10 Good

Chamere

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Apr 2025

10/10 Excellent

Tomasina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! The location is perfect for exploring the city, the rooms were incredibly clean and comfortable, and the staff was incredibly friendly and helpful. I highly recommend this hotel for a wonderful stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast had a wide variety. Clean and friendly
Stayed 3 nights in Apr 2025