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Home2 Suites by Hilton McHenry Deep Creek Lake

2.5 star property

Photo gallery for Home2 Suites by Hilton McHenry Deep Creek Lake

Reception

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2704 Deep Creek Dr, McHenry, MD, 21541-9500

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, Multiple Beds, Accessible (Roll-In Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 4
  • 1 Queen Bed

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About the area

McHenry

A stay at Home2 Suites by Hilton McHenry Deep Creek Lake places you in the heart of McHenry, within a 10-minute walk of Deep Creek Lake and Wisp Resort. .This hotel is 6.7 mi (10.7 km) from Deep Creek Lake State Park and 0.6 mi (1 km) from Funland.

Getting around

  • Morgantown, WV (MGW-Morgantown Municipal) - 45 min drive

Restaurants

  • McDonald's
  • Burger King
  • Casselman Bakery and Café
  • Perkins American Food Co.
  • ‪Moonshadow - ‬2 min drive

About this property

Home2 Suites by Hilton McHenry Deep Creek Lake

Hotel with free parking, 7-minute walk to Deep Creek Lake
Home2 Suites by Hilton McHenry Deep Creek Lake offers 75 air-conditioned accommodations with safes and coffee/tea makers. This McHenry hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 75 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Thursday - Thursday (3:00 PM - 11:00 PM) and Friday - Saturday (7:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 26 2024 to June 2 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Deep Creek Lake McHenry
Quality Inn Deep Creek Lake McHenry
Quality Inn Deep Creek Lake
Quaint Inn & Suites Hotel
Quaint Inn & Suites McHenry
Quality Inn Deep Creek Lake
Quaint Inn & Suites Hotel McHenry

Home2 Suites by Hilton McHenry Deep Creek Lake Reviews

Reviews

5.4
Rating 10 - Excellent. 65 out of 542 reviews
Rating 8 - Good. 83 out of 542 reviews
Rating 6 - Okay. 124 out of 542 reviews
Rating 4 - Poor. 124 out of 542 reviews
Rating 2 - Terrible. 146 out of 542 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Joseph, Finksburg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a major construction site. Most of this property is gutted. There were no employees on the property as we check in and no breakfast as promised. There is heat, hot water, clean sheets and towels. There were three other guest vehicles in the lot.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save yourself and find another place!!

No staff, no water, no communication. Place was falling apart.
Stayed 2 nights in Jan 2024

2/10 Terrible

jianhua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible condition, will never go back

This is the worst hotel I have ever stayed. It feels like in a ghost town, there is no receptionist after 3pm on Friday. There are lots of unfinished rooms with walls teared down, you can see and smell the mold. The water leaks at multiple places. Calling to check in takes for ever. I will never go back to this hotel.
Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Alvin

Stayed 1 night in Jan 2024

6/10 Okay

Donna, Oxford

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kaylah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady Ms Cathy was nice. But the hotel shouldn’t be open. There was no staff! I saw Ms Cathy at check in and never again until checkout. The rooms are all empty full if mold with doors open. There’s plaster dry wall and dust all over the carpets everywhere. Dripping ceilings and buckets. No ice machines. Room was filthy. Tub and bathroom floor left grimy and found paraphernalia left in room. It had a gym that was functional. No pool tho. The parking lot had big giant potholes. But plenty of spaces cuz you’ll be the only person there. Lastly they still have the king suite listed and let me book it but they demolished it. Hopefully they get this property right because it’s great location. I wouldn’t recommend until they reconstruct it and hire some staff.

4/10 Poor

Cheryl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Remote check in is not so bad, but difficult to reach help over the phone. Apparently no staff on site. No hot water!!! Hotel in need of updating.
Stayed 1 night in Dec 2023

6/10 Okay

Mandy

Travelled with family, Travelled with pets
Liked: Staff & service
This is our third stay at the Quaint Inn. We enjoy the location and how easy check-in is.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty & Smelly

Everything just looked and felt dirty to the touch. Rooms has a musky smell. Never. Again. I would sooner pay double for a cleaner room than I would ever spend another penny here.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
thought it was a bit pricey for the time of year. good location, not much traffic noise and since it was off season, not very many staying in the hotel. it could definitely use some upgrades, buckets in places to catch water leaks and it took FOREVER to get hot water running in the room, but the room was clean and comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Travelled with family
Quiet place , nice area
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Travelled with partner
Every thing was great except for the parking lot.
Stayed 3 nights in Oct 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated in the email I received there would be staff for check in until midnight on a Friday. When I arrived at 9:30 there was no one and it said to call the number where I talked to someone I could barely hear. They also asked for my card information which I had already paid for the room. Once done on the phone, they called again asking for the card information again. Absolutely ridiculous!!
Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
This is a great place if you need a one night stay for work or travel or anything. Wifi doesn't support Nintendo switch which isn't great, we understand the staffing shortages and they are doing the best they can. Breakfast is just pastries, coffee, and juice. No hot breakfast which is a bit of a bummer.
Stayed 1 night in Oct 2023

4/10 Poor

Kurt

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our comforter had mold or something on it when we pulled the bedding down. Less the half a roll of toilet paper and the jets on the tub were covered in black mold. Very disappointing especially in the location.
Stayed 1 night in Oct 2023

6/10 Okay

Dawn

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

JOHN

No heat or air. No hot water. Bathroom light was broken. No maintenance personnel to assist with problems.
Stayed 1 night in Oct 2023

6/10 Okay

karolyn

Liked: Staff & service, room comfort

Okp

Back in the days this hotel would’ve been gorgeous. It just needs renovated.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful area, great location. The entire 1st floor including our room reeked of marijuana. Other than that, they did really well to accomodate with their limited staffing.
Stayed 1 night in Oct 2023

10/10 Excellent

jennifer

Stayed 1 night in Oct 2023

4/10 Poor

LeVonna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Mary

Travelled with pets
Nothing will not be back
Stayed 2 nights in Sep 2023