8/10 Good
Claudia
Travelled with partner
2 May 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My husband and I received a warm and friendly welcome, and were upgraded to a room with a balcony. (Rm 304) That elevated this rating from a 3 to a 4.
The balcony is great but the chairs and table are very rusted and should be replaced. The hotel is in a central location with the main attractions being easily walkable. Linens and towels are excellent quality, and the cleaners did a good job.
The bathroom’s placement is strange. Having the bed between the WC and the sink requires constant walking around the bed to wash hands and is awkward. The makeup mirror doesn’t stay upright because it’s missing the rear piece.
The bed only has one bedside wall plug. We received a complimentary bottle of water as a welcome on Day 1, but only 1 small bottle (50cl ) Evian for 2 people? Housekeeping did not replace our coffee pods every day like they should have.
I understand about historic buildings/old cities, but there is an unpleasant odor coming from the sink when the stopper is raised. Keep the sink stopper down.
The TV has limited English language channels and there was no way to plug in the firestick to watch our content because HDMI and power are needed but not available.
The ability to cast to the TV had been blocked so we used our cellular due to being unable to stay logged into hotel's internet. Again, I understand it's an old building with thick walls, but other hotels have installed repeaters for this particular issue.
Area has a number of homeless or people begging.
Claudia
Stayed 4 nights in Apr 2025
