Riviera Inn and Suites 1000 Islands

3.5 star property

Photo gallery for Riviera Inn and Suites 1000 Islands

Family Suite, 1 King Bed, Non Smoking, Jetted Tub
Seasonal outdoor pool
Suite, 1 King Bed
Front of property
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
650 King Street East, Gananoque, ON, K7G1H3
  • Thousand Islands OLG Charity Casino
    ‪12 min walk‬
  • Gananoque Boat Line
    ‪3 min drive‬
  • Thousand Islands Playhouse
    ‪3 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

Family Suite, 1 King Bed, Non Smoking, Jetted Tub

  • City view
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

Business Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gananoque

When you stay at Riviera Inn and Suites 1000 Islands in Gananoque, you'll be near the beach, within a 5-minute drive of Gananoque Boat Line and Thousand Islands Playhouse. .This hotel is 1.2 mi (1.9 km) from Lake Ontario and 3.9 mi (6.3 km) from Thousand Islands National Park.

What's nearby

  • BMX Track and Skateboard park - 1 min walk - 0.0 km
  • Thousand Islands OLG Charity Casino - 8 min walk - 0.7 km
  • Thousand Islands Playhouse - 18 min walk - 1.5 km
  • Gananoque Boat Line - 19 min walk - 1.7 km
  • Gananoque Municipal Marina - 3 min drive - 2.2 km

Getting around

  • Gananoque Station - 6 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪1000 Island Charity Casino - ‬3 min drive
  • ‪Riva - ‬2 min drive
  • ‪Subway - ‬16 min walk
  • ‪The Old English Pub - ‬18 min walk

About this property

Riviera Inn and Suites 1000 Islands

Suburban hotel with free breakfast and a seasonal outdoor pool
Riviera Inn and Suites 1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gananoque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 54 guestrooms, featuring fireplaces and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Satisfy your appetite at Wheel & Anchor Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Wheel & Anchor Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wheel & Anchor Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CAD 15
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 22 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: 4.52 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 15 (subject to availability)
  • Late check-out fee: CAD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from May 15 to October 10

Property is also known as

Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque

Riviera Inn and Suites 1000 Islands Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 278 reviews
Rating 8 - Good. 96 out of 278 reviews
Rating 6 - Okay. 53 out of 278 reviews
Rating 4 - Poor. 24 out of 278 reviews
Rating 2 - Terrible. 15 out of 278 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and accessible, employees are very nice and helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated but well maintained. Staff were very friendly
Stayed 2 nights in May 2025

6/10 Okay

Sairah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property is located on a Main Street with local shops and restaurants very close by. The guy at the reception greeted us with a smile and very friendly. The suite is a good size. However, needs a lot of maintenance and updating of furniture and decor. We found the table lamps, headboard, bottom of chair and table needed dusting. Clean towels and toiletries are available, but washroom needs updating. The buffet breakfast was simple I spent one night there for a quick night stopover, if I needed to stay more I would choose another hotel. The good deal for the price I paid for the room is the plus point.
Stayed 1 night in Apr 2025

10/10 Excellent

Karandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i don’t like the toothpaste was paid. It suppose to be complimentory
Stayed 1 night in Apr 2025

4/10 Poor

Shabanika

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff gave us the key to a room, but there were people already in there. Bed was making so much noise and the bathroom wasn’t clean, towels were dirty!
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and up to date, we enjoyed using the jet tub and it was also very close to everything including the casino.
Stayed 2 nights in Apr 2025

8/10 Good

wanda

Travelled with partner
Liked: Cleanliness, staff & service
It was a cozy room. comfortable bed was happy to have a sofa to sit and watch TV. Very nice room thanks! See you again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff, the rooms are huge and very clean, beds and pillows and sheets make for comfy sleep. Will return again ... especially when you gave me such a great price. Thank you!!
Stayed 2 nights in Apr 2025

6/10 Okay

Tina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Toilet seat broke while we were there. The stay was ok and beds were acceptable but cleanliness was lacking. Booked for three people but was surprised later to find out they you were charged extra for the third person
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible, unhygieninc and filthy.

Bed and blanked had 100s of hair. Floor wasnt clean and was sandy and dusty. Don’t fall for free breakfast, its a couple of dried breads and muffins along with coffee and hot water.
Stayed 1 night in Feb 2025

4/10 Poor

Julia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had visable stains on couch, dirt in the bathrooms Stayed 2 nights, second day we left hotel for a while and staffed entered our room to "clean" onlybremoving a bag of snacks and 1 dirty towel.. did not make the bed or any other form of tiddying up... when we had not indicated we needed service! When questions staff was extremely rude!
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Bed was pretty comfortable. Staff was friendly.
Stayed 1 night in Feb 2025

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to timmys
Stayed 1 night in Feb 2025

4/10 Poor

Megan

Disliked: Cleanliness, amenities
Although we enjoyed our stay and the staff were friendly, we found the room dirty. For example, the jets in the jacuzzi tub blew out dirty and who knows what else but it was black ..
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw two rooms at arrival. Both were dirty and one had bugs in the bed. They would not refund my stay even though we could not stay for fear that it was bed bugs. We went to another hotel in town and didn’t book it with Expedia. Both refuse to refund the booking due to the unhygienic state of this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Itll come across as a very dated motel but its really lovely once you get in
Stayed 2 nights in Jan 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

The off-season price was right.

Well situated on the main street. Lots of parking. The room was large and clean. Quiet neighbours. No soap in the shower/bath. TV wasn't working well. We skipped the free breakfast which offered little options and had only a couple of tables to sit at in the corner of the front lobby. Their restaurant appeared to be closed. Weird that the clerk at the front desk asked me to give him a tip at checkout. Overall, it was good but the real test would be during the busier summer months.
Stayed 1 night in Dec 2024

6/10 Okay

Dwain

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Stayed here for New Years Eve as a night away. The room/property was nice, clean, well kept. The service was very good. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Niklaus

Stayed 1 night in Dec 2024

8/10 Good

Carl

Stayed 3 nights in Dec 2024

6/10 Okay

Lily

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Have stayed before no problems, this stay our room both beds were barely useable the racket both beds frames made as both box springs appeared to have multiple broken boards not good for someone with a bad back travelling
Stayed 1 night in Dec 2024