We reserved and paid for an ocean view with balcony room. (as the pictured posted on the site)What we got was a pool and partial ocean view. We asked for a room change, and they said that the one we had was an ocean view. To get it, you had to step on the balcony and look through our neighbors balcony. we did see other rooms with a balcony facing the ocean. Also, I think customers should know there are a few basic amenities not provided such as a coffee pot, ice bucket, extra blanket and pillow. There is also no closet or drawers, just shelves. One elevator was broken the entire time and ice machine was either broken or very slow. Good things: friendly staff, decent breakfast. Parking was $20/night. Won’t be staying here again.