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Grand Hyatt Fukuoka

5.0 star property

Photo gallery for Grand Hyatt Fukuoka

Executive lounge
Couples treatment room(s), body treatments, aromatherapy, massages
Indoor spa tub
Breakfast, lunch, dinner served; Modern European cuisine
Down duvets, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Housekeeping
  • Free WiFi

Explore the area

View map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    ‪1 min walk‬
  • Fukuoka Anpanman Children's Museum
    ‪9 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Premier)

Club Room, 1 King Bed with Sofa bed (Premier)

Club Room, 1 King Bed with Sofa bed (Premier)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.4 out of 10
Very good
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Down duvets, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds (Deluxe)

Down duvets, minibar, in-room safe, individually decorated

Club Room, 2 Single Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down duvets, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Fukuoka

With a stay at Grand Hyatt Fukuoka, you'll be centrally located in Fukuoka, steps from Canal City Hakata and 11 minutes by foot from Hakataza Theatre. .This spa hotel is 0.6 mi (1 km) from Fukuoka Anpanman Children's Museum and 1.7 mi (2.8 km) from Marine Messe Fukuoka.

What's nearby

  • Canal City Hakata - 1 min walk - 0.0 km
  • Fukuoka Anpanman Children's Museum - 9 min walk - 0.8 km
  • Hakataza Theatre - 11 min walk - 0.9 km
  • Marine Messe Fukuoka - 3 min drive - 2.8 km
  • Port of Hakata - 3 min drive - 2.4 km

Getting around

  • Kushida Shrine Station - 4 min walk
  • Hakata Station - 12 min walk
  • Fukuoka Airport (FUK) - 11 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • うまや
  • ‪MARTINI'S - ‬1 min walk
  • ‪喫茶M&M - ‬1 min walk
  • ‪ムーミンベーカリー&カフェ キャナルシティ博多店 - ‬3 min walk

About this property

Grand Hyatt Fukuoka

Riverfront hotel with 2 hot tubs connected to a shopping center in Fukuoka
Grand Hyatt Fukuoka offers 372 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 372 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at THE MARKET F, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Fukuoka? This hotel has 11453 square feet (1064 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
THE MARKET F - This bistro specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
BAR FIZZ - This lobby lounge serves light fare only. Open daily.
MARTINI'S - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Grand Hyatt Fukuoka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet, yet a bit dated. Breakfast is excellent. Compare to the Hakata station, the Canal city is more quiet but still very accessible.
Stayed 2 nights in Apr 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in canal city. next to shopping and entertainment stage. slight musty smell in parts of hotel. staff was great. would recommend.
Stayed 2 nights in May 2025

8/10 Good

Ae Ran

Liked: Cleanliness, property conditions & facilities
Front staff and conceb
Stayed 1 night in Apr 2025

10/10 Excellent

BEE HAR

Liked: Cleanliness, staff & service, property conditions & facilities
1st time staying. A very good experience. Will come back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful lobby, easy parking and top notch hospitality! Steps away from the Canal City Mall’s fantastic water show. We really enjoyed our stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was the best part of our stay. She gave us her best effort. She spoke excellent English and made us feel very welcomed.
Stayed 1 night in Mar 2025

10/10 Excellent

MEI KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of tge hotel is good for sightseeing and traveling
Stayed 2 nights in Apr 2025

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

8/10 Good

Yu, East Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit dated but very conveniently located.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and service
Stayed 1 night in Mar 2025

10/10 Excellent

Shinji

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Stayed 3 nights in Mar 2025

10/10 Excellent

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, dining and shopping very convenient. Room small, furnature too old.
Stayed 2 nights in Mar 2025

10/10 Excellent

chom, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent and the staff was very helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be centrally located for a family trip in Kyushu province. I would happily go back. The hotel is right next to Canal City Mall which is full of great shops and restaurants. Across the street on the other side is the food stalls and night food scene of Fukuoka. It's clean and the hotel staff are kind and very helpful. Overall, it made for a great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hyatt Fukuoka and had a great experience. The room was comfortable and well-appointed, providing a relaxing stay. The hotel’s gym was convenient and well-equipped, making it easy to keep up with workouts. Parking was available underground, which was a plus. The location is excellent—right next to a mall with plenty of dining options nearby. Overall, a solid choice for both comfort and convenience in Fukuoka.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is attached to a mall which caters for tax free shopping which is great. Also those who are card collectors there was a shop a few hundred meters on the river from the hotel. There is a water show each day the doesn’t finish until 10pm so it not a place to stay if you want quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Him

Stayed 2 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chillin at Hyatt

Hotel was very comfy, quite and in a great location. Staff were very helpful. Yes, there was a large pool but setup for laps only. Breakfast buffet had fair variety and quality but overall would not try again. Hotel bar had a good atmosphere for having a drink and cigar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jay

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

yunmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Choi Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated this hotel excellent as the room is large and equipped with Dyson equipment and also coffee maker. The staff is polite and helpful and even the cleaning ladies are well mannered. The only thing that I do not like is that the room is not bright enough though all the light is turned on.
Stayed 4 nights in Jan 2025

10/10 Excellent

JUNWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location & service
Stayed 3 nights in Jan 2025