Quintessa Hotel Fukuoka Hakata Relax&Sleep Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a problem explaining to the staff at the front desk that my room was not ready when I arrived. It was night time and I came straight from the airport. I have to ask her to come with me to my room so she will understand. I was given a new room but my card key was not working. I was dragging my suitcases up and and down four times until I finally settled in my room.
Rebecca
Stayed 1 night in Nov 2024
4/10 Poor
Yousuf
Business traveller
11 Mar 2024
Liked: Staff & service
Disliked: Room comfort
Very bad service.
I got to the hotel around 11:am and asked the person at front desk if I could have an early check in. I was told check time was 3:00 pm. Hotel has no proper seating so I had to wait 4 hrs at the in-house restaurant.
My room was extremly small. Front desk wanted to charge me 3000 yen for an extra key. Stay away.
This was one of the cleanest hotels I have ever stayed at! Excellent hotel, bed was so comfortable I good of slept for days. Awesome hotel!
RALPH
Stayed 1 night in Jul 2020
8/10 Good
Fanny, HK
Travelled with family
30 Dec 2019
Liked: Cleanliness, staff & service, amenities
I like the newness of the hotel but not the small space
Fanny
Stayed 4 nights in Dec 2019
8/10 Good
Verified traveller
Travelled with partner
29 Dec 2019
Liked: Cleanliness, staff & service, amenities
Hotel is situated in a quaint part of Hakata, near the Hakata station. It is only a few minutes walk from the JR station. The area is close to a yakitori and ramen place. Hotel is extremely new and clean. Staff have a sufficient proficiency in English to help communicate with non-local patrons. Amenities are bountiful and everything is within reach when you need it. Overall, a great experience here and will definitely recommend this hotel to friends in the future .