2/10 Terrible
James
Travelled with family, Travelled with family and small children
22 Mar 2025
Disliked: Cleanliness, property conditions & facilities
Believe the bad reviews, not the good ones. The house is not as shown in pictures. Heating solution, info not provided until check-in, space heaters in each room, wall units in LivingRoom & Master. Very cold on arrival and heat not on. Kitchen space heater blew breaker repeatedly, wall unit blew puff of black stuff in face when turned on upon arrival. No outdoor lights-making dark house almost invisible. House not well maintained, dirty, stains, broken blinds. Bedspreads, toaster oven were disgusting. After beginning to move in, hands felt gross, requiring hand sanitizer. Couldn't allow children to remove shoes because of dirty condition. Steps very steep, actually dangerous. Commode downstairs did not function properly. Owner, actually management company in California, said stains were normal wear & tear and could not be removed. Their "cleaner" told them the house was clean, had been mopped two times. Do you rely on a "cleaner" who leaves a filthy toaster and the awful bedspreads? Cleaner is the only one in the area with the company, so no oversight. Communications in beginning were with "Jesse" and seemed personal. There was actually nothing personal in dealing with the management company. I personally believe the good reviews of this property were manufactured. Note they are for only one- or two-night stays.
James
Stayed 7 nights in Dec 2024