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Hotel Am Zoo

3.0 star property

Photo gallery for Hotel Am Zoo

Restaurant
Comfort Single Room
Terrace/patio
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316
  • Place, Frankfurt Zoo
    ‪2 min walk‬
  • Place, European Central Bank
    ‪7 min walk‬
  • Place, Römerberg
    ‪17 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Restaurant
Hotel ARENA am Zoo
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
3.7 out of 5, Good, 223 reviews
The price is AU$72
includes taxes & fees
12 Feb - 13 Feb
Hotel ARENA am Zoo

About the area

Frankfurt

With a stay at Hotel Am Zoo, you'll be centrally located in Frankfurt, within a 5-minute drive of Römerberg and Frankfurt Christmas Market. .This hotel is 2.7 mi (4.4 km) from Frankfurt Trade Fair and 4.9 mi (7.9 km) from Deutsche Bank Park.

What's nearby

  • Frankfurt Zoo - 2 min walk - 0.2 km
  • European Central Bank - 7 min walk - 0.7 km
  • MyZeil - 15 min walk - 1.3 km
  • Römerberg - 17 min walk - 1.5 km
  • Frankfurt Christmas Market - 18 min walk - 1.6 km

Getting around

  • Zoo U-Bahn - 1 min walk
  • Konstablerwache Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Cafe Imbiss Jannis - ‬5 min walk
  • ‪Offonoff - ‬4 min walk
  • ‪Sandbar - ‬2 min walk
  • ‪Bambu - ‬5 min walk
  • ‪Thai Snack - Frischer Wok - ‬3 min walk

About this property

Hotel Am Zoo

Hotel connected to a shopping center in Frankfurt with a bar
Hotel Am Zoo offers 70 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Hotel Am Zoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 173 reviews
Rating 8 - Good. 61 out of 173 reviews
Rating 6 - Okay. 38 out of 173 reviews
Rating 4 - Poor. 14 out of 173 reviews
Rating 2 - Terrible. 3 out of 173 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Denys

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Austin, APO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.
Stayed 1 night in Jul 2025

8/10 Good

Richard, Portland

Liked: Staff & service, property conditions & facilities
Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.
Stayed 5 nights in Dec 2024

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness
Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites
Stayed 3 nights in Nov 2024

6/10 Okay

Pinhas

Business traveller
Room was to small and overpriced during my stay because of the conference in Frankfurt
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.
Stayed 1 night in Sep 2024

8/10 Good

Harm

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Ideal location to access the messefrankfurt by train. Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….
Stayed 5 nights in Sep 2024

8/10 Good

Penny

Stayed 2 nights in Aug 2024

10/10 Excellent

Emely

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, minimalist accomodations. Easy to find (near Zoo)
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The hotel is a little tired, but it is clean and staff are helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Theresa, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before leaving this review I read a few of the negative reviews of others. Some had decent things to say and some were just rude and expecting 5 star treatment in a 3 star place. This is a no frills hotel. You get what you pay for. Nothing fancy. And that is okay!! These hotels rooms are basic not for hanging out in all day. There are lots of things to do around the hotel so go explore!! Hotel am zoo is in a very convenient location. Close to coffee shops and bakeries and a good diverse selection of restaurants. Also, Our hotel room was clean and simply put together, it feels very safe here. Also the train station is just steps away from the hotel. The staff at the front desk are very kind and courteous. They were extremely helpful to me when I was trying to figure out the train system and by a ticket to Aachen. I butchered many German words (my pronunciation is horrible) but they were very patient with me and figured out what I needed. If you are looking for just a place to stay so you can explore the city then Hotel am zoo is a great option. Definitely recommend for the traveler needing a no frills but affordable, safe, quiet and clean place. 🤗
Stayed 6 nights in Jun 2024

4/10 Poor

Findlay

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Oleg

Disliked: Staff & service, amenities, property conditions & facilities
Elevator not working, lumpy bed, hairs in shower.
Stayed 1 night in May 2024

6/10 Okay

Ravikumar

Liked: Cleanliness, staff & service
Stayed 11 nights in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stayed 3 nights in Apr 2024

10/10 Excellent

Tarek

Stayed 1 night in Mar 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Feb 2024

6/10 Okay

Pedram

Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Stayed 2 nights in Dec 2023