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Imperador Palace Hotel

3.0 star property

Photo gallery for Imperador Palace Hotel

Rooftop terrace
Reception
Standard Double or Twin Room
Double Room (Master)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100
  • Shopping Calcado
    ‪18 min walk‬
  • SESI - Franca Theater
    ‪3 min drive‬
  • Fernando Costa Park
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single)

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite (Double)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Minibar, in-room safe, desk, blackout curtains

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Minibar, in-room safe, desk, blackout curtains

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Franca

Located in Franca, Imperador Palace Hotel is within a 15-minute walk of Nossa Senhora Aparecida Parish Church and Chapel Square. .This hotel is 0.7 mi (1.2 km) from Jose Cyrino Goulart Municipal Theater and 1 mi (1.6 km) from Dr. Lancha Filho Municipal Stadium.

What's nearby

  • Shopping Calcado - 18 min walk - 1.5 km
  • SESI - Franca Theater - 3 min drive - 2.6 km
  • Fernando Costa Park - 4 min drive - 3.3 km
  • Franca Shopping Center - 5 min drive - 4.7 km
  • Pedro Morilla Fuentes Gymnasium - 5 min drive - 4.7 km

Getting around

  • Ribeirao Preto (RAO) - 132 min drive

Restaurants

  • ‪Fábrica de Pizzas - ‬6 min walk
  • ‪Suco 100 Igual - ‬2 min walk
  • ‪Padaria Estrela - ‬10 min walk
  • ‪Oliveira Beef Shop & Cia - ‬8 min walk
  • ‪Pastelaria Avenida - ‬8 min walk

About this property

Imperador Palace Hotel

Hotel in Franca with free breakfast and free valet parking
Imperador Palace Hotel offers 76 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 76 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room. Additional amenities at this hotel include a banquet hall, a vending machine, and bike storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Imperador Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 404 reviews
Rating 8 - Good. 135 out of 404 reviews
Rating 6 - Okay. 52 out of 404 reviews
Rating 4 - Poor. 16 out of 404 reviews
Rating 2 - Terrible. 14 out of 404 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time is very nice , especial Beatriz very nice and polite girl I will come back again.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento foi maravilhoso. Muito atenciosos. A cozinha é excelente.
Stayed 3 nights in Apr 2025

6/10 Okay

Vuong Kim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

wesley

Stayed 4 nights in Mar 2025

6/10 Okay

Waldek

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Hotel simples porém confortável, limpo e com excelente custo-benefício? Ótimo café da manhã.
Stayed 1 night in Apr 2025

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Razoável

Atendimentos pessimo e tive problema com a porta. Os quatros são confortáveis para dormir, mas esteticamente não são tão bons, principalmente as fiações, o ar condicionado é da idade da pedra mas por outro lado a cama é super confortável, a TV é boa e os banheiros são limpos, senti falta de um cobertor pois oque tinha era um de pelúcia cinza é particularmente eu acho que cobertores de hotel devam ser brancos. O café da manhã estava perfeito mas tive um problema com a porta, ela simplesmente nao abria depois do café da manhã, tive que descer duas vezes para pedir que liberassem e mesmo assim foi uma dor de cabeça. Não recomendo, creio que tem lugares melhores em Franca, um que amo e o Tow3r.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos Cesar

Stayed 1 night in Mar 2025

6/10 Okay

Edson

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

RUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício, café da manhã nota 11.

Stayed 1 night in Mar 2025

10/10 Excellent

Luís Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiz uma pernoite e correu tudo bem. Quarto espaçoso, café da manhã excelente.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaderson

Stayed 1 night in Feb 2025

10/10 Excellent

Jaderson

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Stayed 1 night in Jan 2025

8/10 Good

Paulo Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Estadia de 1 noite. Excelente café da manhã
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Excelente, confortável, bem localizado! Adorei o sabonete liquido oferecido, de extrema qualidade e toalhas de qualidade, ótimo tamanho. Ponto alto o café da manhã maravilhoso! Ar condicionado barulhento e camas de solteiro emendadas sem nada para segurar, acabam se afastando um pouco.
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hotel excelente, confortável, limpeza impecável, bem organizado, localização excelente. Adorei te sido atendida com travesseiros extras, pois tenho dificuldades para dormir. Um dos melhores cafés da manhã que já encontrei, extremamente farto, gostoso e com uma reposição incrível. Apenas 2 pontos a se prestar atenção: organização das reservas, eu fiz 2 reservas iguais (uma pra mim e outra para um casal de amigos), ao chegar afirmaram que só tinha uma, se resolveu fácil, mas desconfortável, pois o casal não se sentiu bem ao chegarem e informarem que só tinha um apartamento, antes mesmo de confirmarem, poderiam ter me enviado mensagem se ficasse em duvida. E o ar condicionado, do meu apartamento estava desconfigurado e barulhento, no 16 não gelou o suficiente.
Stayed 1 night in Feb 2025

10/10 Excellent

Top

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem no Centro da cidade, estacionamento grande, li comentários que o estacionamento era longe da recepção, mas é só um corredor lateral que tem que andar, nada demais. Elevador realmente é pequeno, mas como são 04 andares de apartamentos, era rápido. Café da manhã sensacional e o roof toop muito bom, tem uma vista linda. Me hospedaria novamente com certeza.
Stayed 1 night in Jan 2025

10/10 Excellent

Ozéias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Execelente. Vale a pena.
Stayed 1 night in Jan 2025