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Heartland Hotel Glacier Country

3.5 star property

Photo gallery for Heartland Hotel Glacier Country

Food and drink
Lobby
Free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Porch

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
39-45 Main Road, Fox Glacier, 7886
  • Place, Fox Glacier Glow Worm Forest
    ‪3 min walk‬
  • Place, Lake Matheson
    ‪5 min drive‬
  • Place, Glacier Hot Pools
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room Queen

Free WiFi, bed sheets

Standard Room Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room King

Free WiFi, bed sheets

Standard Room King

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Interconnecting Room 1 Queen + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Queen + 2 Singles

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • Free Wi-Fi

Connecting Rooms With One Queen And Two Single Beds

  • Sleeps 4
  • Free Wi-Fi

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • Free Wi-Fi

Interconnecting Room 1 Queen + 2 Singles

  • Sleeps 4
  • Free Wi-Fi

Similar properties

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  • Laundry room
4.1 out of 5, Very good, 124 reviews
The price is AU$83
includes taxes & fees
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About the area

Fox Glacier

With a stay at Heartland Hotel Glacier Country in Fox Glacier, you'll be just steps from Te Wahipounamu and Fox Glacier Glow Worm Forest. .This hotel is 3.3 mi (5.3 km) from Lake Matheson and 3.3 mi (5.3 km) from Lake Gault.

What's nearby

  • Fox Glacier Glow Worm Forest - 3 min walk - 0.3 km
  • Lake Matheson - 5 min drive - 5.8 km
  • Peak Viewpoint - 16 min drive - 10.5 km
  • Glacier Hot Pools - 17 min drive - 25.5 km
  • South Westland Salmon Farm - 48 min drive - 76.8 km

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬2 min walk
  • ‪Betsey Jane - ‬6 min walk
  • ‪Cafe Neve - ‬2 min walk
  • ‪White Pub Cafe and Bar - ‬3 min walk

About this property

Heartland Hotel Glacier Country

Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Satellite television is provided.

Bathrooms include showers. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 51 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at Sir William Fox serving the guests of Heartland Hotel Glacier Country, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Sir William Fox - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NZD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir William Fox

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Glacier Country

Heartland Glacier Country Hotel

Heartland Hotel Glacier Country

Heartland Hotel Fox Glacier

Heartland Glacier Fox Glacier

Heartland Hotel Glacier Country Hotel

Heartland Hotel Glacier Country Fox Glacier

Heartland Hotel Glacier Country Hotel Fox Glacier

Heartland Hotel Glacier Country Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 147 reviews
Rating 8 - Good. 46 out of 147 reviews
Rating 6 - Okay. 44 out of 147 reviews
Rating 4 - Poor. 17 out of 147 reviews
Rating 2 - Terrible. 9 out of 147 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Great condition Reception staff require more attention for FIT guests and hotel could do better in this regard Roof maintenance required ie clean grass from spouting before it becomes a real winter problem FIT travellers expect a hair drier for guests - we aren’t all international guests
Stayed 1 night in Feb 2026

10/10 Excellent

Ioram

Liked: Cleanliness, staff & service, amenities
Un hotel muy cómodo por la cercanía de las habitaciones con el lobby. Escaleras sencillas de subir con iluminación fosforescente. Calendarores potentes en las habitaciones hace la diferencia con otras opciones. Lo que fue lo mejor fue la excelente atención que recibimos por parte de la persona de la recepción quien nos atendió de maravilla.
Stayed 1 night in Feb 2026

10/10 Excellent

Andreas

Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bathrooms were good . Nice place to stay on the way to Fox Glacier.
Stayed 1 night in Dec 2025

10/10 Excellent

Lyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Prue

Liked: Amenities
Na
Stayed 1 night in Jul 2025

8/10 Good

Daryl

Travelled with group
Liked: Cleanliness, staff & service
Good all round hotel in Fox … only real complaint, apart from no (open) restaurant on site, was the noise from other rooms … apart from that very pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Parinaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Abi ,the manager was so accomodating . The room was clean , comfy and quiet. They offered everything that you would need for a pleasant stay. Highly recommend this gem !
Stayed 1 night in Jan 2025

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Fox Glacier is a very small town so don’t expect much in terms of either hotel or restaurant options. This hotel is a nice spot with friendly/helpful staff and clean, modern rooms. Only (small) complaint about the room I had is that the bathroom is very small (but otherwise functional).
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 3 nights in Dec 2024

8/10 Good

Felicity

Travelled with partner
Disliked: Staff & service
Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025

6/10 Okay

Vaughan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place to stay but we left a very expensive pillow and some medication in the room which we rang and asked about immediately but there has been no help to try and find those items / get them returned - assume taken possession of by the cleaners or staff
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot
Stayed 2 nights in Mar 2024

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Antoinette

Travelled with partner
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Graeme

Stayed 1 night in Jan 2024

8/10 Good

Majdi

Liked: Room comfort

A Rustic Retreat in the Footsteps of Giants

The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and welcoming

Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020