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The Caledonian Hotel

3.0 star property

Photo gallery for The Caledonian Hotel

Restaurant
Interior entrance
Property grounds
Restaurant
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬
  • Place, Belford Hospital
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Fort William

With a stay at The Caledonian Hotel in Fort William, you'll be within a 15-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 2 mi (3.3 km) from West Highland Way and 2.2 mi (3.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • West Highland Way - 4 min drive - 3.9 km
  • West Highland Museum - 5 min drive - 4.5 km
  • Great Glen Way - 5 min drive - 4.8 km
  • Old Fort of Fort William - 5 min drive - 4.8 km
  • Belford Hospital - 5 min drive - 4.8 km

Getting around

  • Fort William Station - 5 min drive
  • Inverness (INV) - 122 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min drive
  • ‪Black Isle Bar - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Wildcat - ‬4 min drive
  • ‪The Tavern Restaurant - ‬4 min drive

About this property

The Caledonian Hotel

Hotel in Fort William with a 24-hour front desk and a restaurant
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 81 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of The Caledonian Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
The Caledonian Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1252 reviews
Rating 8 - Good. 375 out of 1252 reviews
Rating 6 - Okay. 281 out of 1252 reviews
Rating 4 - Poor. 161 out of 1252 reviews
Rating 2 - Terrible. 107 out of 1252 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Reception - Very welcoming anf friendly. Barr Staff -Efficient Breakfast room staff - Friendly and efficient Room Shower room recently decorated fresh and clean Room itself clean with some sign of wesr but cosy and vomfirtable. Space for clthes to be stored, table to lay things down. Comfy bed with warm duvet, window opened for fresh aiir. Car park Nearby and easy to use. Lots of room. Reception and bar clean and welcoming, good atmosphere. Vslue for money at £130 for double room.. One issue was fire alarm at 1.30 am. Guest vaping in their room, no respect for other guests, will prople never grow up. Staff dealtcwithit as efficiency well done.
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The receptionist, Bella, was friendly and professional. The hotel and room were cheaply furnished. There is no attention to aesthetics in this hotel. It is in great need of pride of ownership and upkeep. The rooms were tired looking with mismatched and tacky furnishings. Based on the noise we heard from the hallway and above, the walls and ceilings must be very thin. Grateful that our reservation was for one night only. Poor value for money.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel wasn't immediately in town, it was a short drive, and allowed for a quieter environment. All of the staff were very friendly and helpful. I'd definitely stay again if I am in the area!
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell of musty air hit you in the face as soon as you walked in the building and got worse when we got off the elevator on the 4th floor! Though the hotel was busy anyone I spoke to said the same thing that the place smelled musty. Very much a put off. The bathroom was not cleaned very well and there was gung at the bottoms of the class shower doors. The matress was very uncomfortable and I could fell the springs! This place is very tired and needs a face lift desperately! It was also too far from the main town so taxi was a must. I would not recommend this place to anyone. Sorry folks but I call them as I see and smell them!
Stayed 2 nights in Sep 2025

2/10 Terrible

Sigal

Travelled with partner
I was very disappointed with the staff, as the customer service fell short and I did not feel valued as a guest. Additionally, parking is quite limited, so be prepared for potential difficulties finding a spot if you plan to dine out! I won’t recommend this place!
Stayed 1 night in Sep 2025

6/10 Okay

Patsy, Russell Springs

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They're all dead Dave

Well, after first travelling to Caledonian House in Dunoon, I blame the phone sat nav, I arrived couple of hours later than planned. Everyone mentions lovely staff, and that was true. The entertainment was good, solo singer/guitarist, focused a bit much on telling you which artists are dead after he finished their song, with the odd, they're still alive. You almost wanted to cheer. Food was ok, had the vegan burger and a vegan pizza in the bar. Good range of options for breakfast. Room was good, and front viewing which was fully worth it for the morning view. Down sides, I parked round the back and theres less than obvious dip which didn't notice till I backed into it in the morning. Didn't notice any signs, there was a Hilux parked next to me, would have been ok in that. What's with the pillow shortage? Seems to be a common theme. Would I stay again? Yes, I like it because it's human, bit quirky and the setting can't be beaten.
Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Dries

Liked: Cleanliness, staff & service

Good stay for a day

Nearby the city. Bathroom too small and not in good condition
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Tired
Stayed 1 night in Sep 2025

2/10 Terrible

Rachel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very disappointing. We paid $770AUD for 2 basic rooms for 1 night. Absolute exorbitant price which you would pay for a 5 star hotel. The beds were awful and you only got 1 pillow each which fell down the back of the bed all night due to a large gap between the wall and the bed (yes we tried to push the bed back, you can’t). You may as well have not had a pillow as they were like pancakes. You couldn’t swing a cat in the bathroom, they were pretty awful. There were no PowerPoints besides the kettle and the TV points for charging phones etc, nothing next to the bedsides. They couldn’t even straighten the picture on the wall. That’s been picky but seriously, the price and what you get, absolute joke. Highly recommend staying somewhere else. The cleaner also chased us to the lift and stopped the door from closing to find out what room we had come from so she could go and clean. Said the front office don’t tell her quick enough about check outs for her to turn the rooms over. On departure dirty linen was at the front of the hotel in the ground, gross! Not to mention the barman the night before was screaming for TRACEY over the whole bar area, scared the crap out of us, I thought someone had Tourette Syndrome. Poor Tracey, being summoned like a dog because he needed assistance when there were 2 people waiting to be served. Maybe if he picked up his pace a bit he would be more efficient, this happened twice, not just once.
Stayed 1 night in Sep 2025

6/10 Okay

Neil

Travelled with group
Liked: Staff & service
Good base for walks in the area. Reception & dining area nice. Breakfast self service, range of food ok. Room clean but very warm due to large central heating pipe running through it. Rooms clean but could probably do with a freshen up. Would stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

Randy

Stayed 1 night in Sep 2025

2/10 Terrible

stewart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service was awful

Customer service was awful. One of the staff even made fun of my wife. We complained and got our meal refunded
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update badly. Bathroom was scary. Would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

One of My Worst Hotel experiences

Stopped to see the area after hiking West Highland Way.
Stayed 1 night in Sep 2025

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fairly quiet inside. Lots of traffic noise and our window would not quite shut all the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival nicely greeted and checked in.Excellent Staff they deserve a pay rise. The room was nicely prepared and presented, great housekeeping staff. Barman was excellent at his job .The dining room staff were also extremely helpful and professional. The hotel needs a little Investment into itsome aspects are tired upgrade doors and locks to a card system would be good. Breakfast is superb highly recommend it. A very enjoyable few days in a beautiful setting. Thank You
Stayed 2 nights in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty and had mold everywhere. The curtains were hanging off the rod and dirty. The carpet was dirty. Some of the electrical outlets didn't work. The toilet was broken and had mold. The food was awful in the restaurant very few choices. Everything was outdated, broken and dirty.
Stayed 1 night in Aug 2025

6/10 Okay

Wade

Travelled with family
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mold and overpriced

If you're looking to spend top dollar and spend the night in a hotel with black mold in the bathroom and rude attendants, then this is your place. The hotel is very run down and seriously needs some basic maintenance so the rugs don't snag your luggage wheels, the floors don't creak and the black mold in the bathroom is addressed. The attendants that I spoke to at night and in the morning offered no suggestions, apologies or other rooms when asked so I didn't expose myself to potential dangerous spores. Wouldn't stay here again if you paid me.
Stayed 1 night in Sep 2025

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and stunning view. The staff were excellent the property was clean and no complaints from any of the four rooms we had booked. the bar was very reasonably priced as were evening meals. The buffet breakfast is well worth the money booking the night before will save a little but either way excellent value. We would stay here again
Stayed 1 night in Sep 2025