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Prime Hotel

3.0 star property

Photo gallery for Prime Hotel

Premium bedding, down duvets, desk, soundproofing
Interior
Interior detail
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪15 min walk‬
  • Place, Northern Lights Regional Health Center
    ‪2 min drive‬
  • Airport, Fort McMurray, AB (YMM)
    ‪16 min drive‬

Room options

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

  • Sleeps 2

View all photos for Executive Room-2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room-2 Queen Beds

  • Sleeps 4

View all photos for Executive King Room

Premium bedding, down duvets, desk, soundproofing

Executive King Room

  • Sleeps 2

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room

King Express Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

  • Sleeps 2

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includes taxes & fees
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About the area

Fort McMurray

A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. .This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.

What's nearby

  • Peter Pond Mall - 10 min walk - 0.9 km
  • Rivers Casino - 10 min walk - 0.9 km
  • MacDonald Island Park - 15 min walk - 1.3 km
  • Syncrude Aquatic Center - 18 min walk - 1.5 km
  • Northern Lights Regional Health Center - 2 min drive - 2.6 km

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Tim Hortons - ‬6 min drive
  • ‪Original Joe's - ‬3 min drive
  • ‪New York Fries - Peter Pond Mall - ‬12 min walk

About this property

Prime Hotel

Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 5:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 27.3 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 301 out of 706 reviews
Rating 8 - Good. 230 out of 706 reviews
Rating 6 - Okay. 96 out of 706 reviews
Rating 4 - Poor. 32 out of 706 reviews
Rating 2 - Terrible. 47 out of 706 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Vera, Terrace

Liked: Cleanliness, amenities
We were not greeted very well lacking in customer pleasantries as in manners & a smile would have helped. I went to the front desk to request extra towels still “no can I help you” No hello nothing! We checked out it was the same didn’t ask how our stay was, or a good morning etc. The breakfast we received wasn’t what shows on the website. Christmas morning we were up very early to go to our grandkids & kids we got back to the hotel at 10:15 asked for the bag lunch breakfast I was late! I said really it’s Christmas morning she said no just like that. understand there are rules but seriously the hotel was essentially empty & front desk knew we came each morning so they prepared them but we were refused! We are seniors & picked your hotel for the convenience. Staff could really take a good look at proper hospitality. We booked 5 nights there are many other hotels in Fort Mcmurray I choose yours I will be reluctant to stay here again. I travel many times a year to Fort McMurray.
Stayed 5 nights in Dec 2025

10/10 Excellent

John James, Stony Plain

Stayed 1 night in Dec 2025

2/10 Terrible

Rick

Disliked: Staff & service
I called on xmas eve to cancel my stay but i got no answer so i left them a message on their answering machine to cancel so that was 2 days notice and they phoned me 37 of dec and told me that they were charging me for the 36 th anyway but I gave them 2 days notice
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underground heat parking very nice
Stayed 4 nights in Dec 2025

4/10 Poor

Kyle

Stayed 14 nights in Dec 2025

10/10 Excellent

Ron

Stayed 10 nights in Dec 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
I was very satisfied with my stay. I would recommend this property
Stayed 1 night in Dec 2025

10/10 Excellent

John James, Stony Plain

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

4/10 Poor

Don, Strathcona County

Disliked: Cleanliness, property conditions & facilities
Both sinks taps did not flow water, the aerators were plugged the caulking was disgusting moldy and dirty needing cleaning
Stayed 7 nights in Dec 2025

10/10 Excellent

Ethan

Stayed 2 nights in Dec 2025

8/10 Good

Jalees

Business traveller
Liked: Cleanliness, amenities
Exceptional service provided by the front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Imani

Stayed 3 nights in Dec 2025

10/10 Excellent

Amethyst

Stayed 7 nights in Dec 2025

8/10 Good

michael

Stayed 1 night in Dec 2025

10/10 Excellent

william

Stayed 3 nights in Dec 2025

6/10 Okay

Aristotle

Stayed 1 night in Dec 2025

10/10 Excellent

Miranda, Veron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
staff is amazing especially front desk ladies. room was clean and roomy. underground parking is the best especially during winter.
Stayed 4 nights in Dec 2025

10/10 Excellent

OLEKSANDR

Stayed 1 night in Dec 2025

10/10 Excellent

Ismael

Stayed 1 night in Nov 2025

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Rheynante

Stayed 1 night in Nov 2025

8/10 Good

Gerrit

Stayed 3 nights in Nov 2025

8/10 Good

Chance

Stayed 4 nights in Oct 2025