2/10 Terrible
Rebeca
14 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
We drove to the property 25hrs nonstop from Oklahoma we got there at around 5:30AM we had a 20footer truck and they didn’t even let us check in because of the truck even though I told the front desk attendant it was gonna be picked to in a couple of hours and we NEEDED to sleep. We had already parked it but he said we couldn’t leave there that it was stated in their website (which it wasn’t) about big trucks which was a lie because I checked.
We actually drove from California and our first stop was in New Mexico and the first thing I checked for was the parking situation. I told him that at that point it was dangerous for us to keep driving and he said that we would have to risk it.
The inhumanity in that man’s answer and how little he cared about 2 hard working people just trying to do our jobs felt so very wrong. And obviously they kept my money!!! The room was prepaid.
My husband and I left feeling defeated, at the end we ended up finding a place to stay, we went to sleet at around 8AM. This was the worse experience ever!!!
Rebeca
Stayed 1 night in May 2025