We didn't get a chance to stay at the property because when we finally received the door code, after 4pm to get in, I opened the door to find another couple, along with their dog inside the room. The host obviously double booked the room. This was after we spent several hours waiting to get into the room because it was supposedly being cleaned. I had emailed asking if we could possibly get early check in, and she responded she would see what she could do. Needless to say, we wound up having to get a room from the hotel, paying 300 more because we had no choice. We had no car & nowhere to stay now after we flew in from Michigan, and I booked this back in December. Once I told Margarita there were other people & a dog in the room, she told me they should not be in there, and she supposedly made them leave, and begged us to go back to the room. These people did not look like squatter type people, so I don't believe they weren't supposed to be in the room. This was after we already booked a room from the hotel, and obviously, the room had not been cleaned, since there was just a couple & a dog in the room! She acted like we were at fault for leaving the room. It was really embarrassing & shocking to me & I'm sure to the other couple when I walked into the room on them! I was shocked when the woman screamed & the dog came running at me barking! That was not what I expected to find when I walked into our room on the first day of our vacation!