Wonderful staff. Hotel restaurant extra nice. Good chef, excellent wait staff! Quiet. However, it's very warm in this area in late July and the second floor (top) rooms did not cool adequately. Air can be set individually, but 21 never happened! 24, maybe. Nice rooms, but ask for a 1st floor room. We'd would do it again. Close enough to Lucca, Volterra and Pisa. Almost a park setting. Dinner out of doors was lovely. Cooler than the room!