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Holiday Inn Express Folkestone - Channel Tunnel by IHG

3.0 star property

Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Standard Room, 2 Single Beds (with Free Hot Breakfast)
Point of interest
Reception
Exterior detail
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

View map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Leas Cliff Hall
    ‪5 min drive‬
  • Folkestone Beach
    ‪5 min drive‬
  • Folkestone Harbour
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

voco The Clifton Folkestone by IHG

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  • Restaurant
  • Air conditioning
  • Breakfast available
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includes taxes & fees
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voco The Clifton Folkestone by IHG

About the area

Folkestone

Located in Folkestone, Holiday Inn Express Folkestone - Channel Tunnel by IHG is within a 10-minute drive of Leas Cliff Hall and Folkestone Harbour. .This hotel is 2.1 mi (3.4 km) from Hythe Beach and 4.7 mi (7.6 km) from Folkestone Beach.

What's nearby

  • Sandgate Beach - 3 min drive - 3.0 km
  • Leas Cliff Hall - 5 min drive - 5.6 km
  • Folkestone Beach - 5 min drive - 6.2 km
  • Folkestone Harbour - 6 min drive - 6.6 km
  • Port Lympne Wild Animal Park and Gardens - 7 min drive - 10.8 km

Getting around

  • Folkestone West Station - 4 min drive
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tesco Cafe - Folkestone - ‬7 min walk
  • ‪Golden Brown - ‬3 min drive
  • ‪Basils - ‬4 min drive
  • ‪Starbucks - ‬8 min drive

About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

Hotel with free breakfast, in the vicinity of Hythe Beach
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Great Room serving the guests of Holiday Inn Express Folkestone - Channel Tunnel by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
The Great Room - This bistro specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 4 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 4 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mihir

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not great. For the price I paid for a Holiday Inn Express (which was frankly higher than most others I have stayed at), the condition and comfort were poor. The shower amenities were empty (finished and not refilled), beds looked like they were made in a hurry (not tucked in fully). The worst was the A/C didn't work all night. I complained to the staff twice in-person at reception and once through the intercom but nothing was fixed all night. I requested for my room to be changed but they kept telling me they would reset the A/C and to wait. Eventually I went to bed sweating all night. Overall, for the price you end up paying, I'd suggest avoiding this hotel as it's not up to scratch with interiors or breakfast buffet either.
Stayed 1 night in Jun 2025

4/10 Poor

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here many times over the years but feel the hotel has gone down hill. Not enough staff at check in, cot not room despite booking. Aircon not working, shower head didn’t stay up to have shower!!! And now charged for parking!!!! Won’t be staying again and definitely note with the price to stay!!!
Stayed 1 night in Jun 2025

6/10 Okay

M

Liked: Room comfort
First surprise was having to pay more than 3 times the previous rate to bring our dog, Parking, which was previously free for residents of the hotel is now charged for on a per night basis. This is on top of of an inflated room price, compared to our last visit. On arrival our room was clean. However, it wasn’t till after dinner that we understood why the windows had been left open. We noticed a strange odour in the room, so, after a 5 hr journey we werent minded to request a change of rooms so we opened the windows again and slept with them that way. The dinner itself was disappointing - the breaded chicken was on the edge of cremation. On the plus side, the chips and greens were fine. Overall, a disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply good
Stayed 1 night in Jun 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all round. Shout out to the stsff. Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely adequate motel. We stayed to catch the early LeShuttle to Calais. It was extremely convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect apart from being kept awake all night by dogs barking and people walking their barking dogs up and down the corridor. Not much fun being awake from midnight with a 8 hour drive to do this morning!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff, in particular Chris who took the time to talk to my very chatty son at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lee was very welcoming and professional on arrival. Thank you. It was a lovely welcome after a long drive
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
It suited all my requirements for a very convenient hotel close to the shuttle facilities and I would certainly stay again if occasion demanded
Stayed 1 night in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
The room was very basic and run down. It hadnt been cleaned properly and the soap dispensers etc were empty. Advertised as having air conditioning but unable to change to a comfortable level so was too hot. Incredibly noisy first thing in the morning. Food was ok
Stayed 1 night in May 2025

6/10 Okay

Allison

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover if using the tunnel. Pleasant helpful staff
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very practical location, close to the Eurotunnel. Staff who checked us in could be more smiley
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for le shuttle!
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine but found having yo pay for parking and £30 for the dog excessive. Will stay in france in future as charge for pet is 5 euro and parking free
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, easy check in, good menu options and the free daily buffet breakfast was good. Easy drive to Port Lympne Safari Park.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very comfortable beds. We enjoyed the free buffet breakfasts each morning.
Stayed 1 night in May 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly acceptable.

Perfect accommodation and good value for money. However the dinner menu is very much over priced for what you get.
Stayed 1 night in Apr 2025

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice the only down side is they have started to charge for parking
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for more. Clean and comfortable. Even allowed us to grab a takeaway breakfast before it had opened. Free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff we had contact with was friendly and helpful. Nice room, good shower and excellent breakfast.
Stayed 1 night in May 2025