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Room type Options Nightly price Book
Standard Single Room
30 square metres
1 King Bed and 1 Double Bed 2 Double Beds
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Other room types
Triple Room
35 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior (doble)
20 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
30 square metres
2 Double Beds 1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel with full-service spa and 24-hour fitness center

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

Located in Flores, Hotel Villa Maya is on a lake, within a 15-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. This family-friendly hotel is 3.4 mi (5.4 km) from Lake Petén Itzá and 7.1 mi (11.4 km) from Flores Dock.

Make yourself at home in one of the 56 individually decorated guestrooms. Rooms have private balconies. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Gift shops or newsstand
  • Total number of rooms - 56
  • Number of floors - 2
  • Number of buildings/towers - 20
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1988
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Dock
  • Outdoor furniture
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Soundproofed rooms
  • Access via exterior corridors
  • Shower only
  • Individually decorated
  • Towels provided
  • Number of bathrooms: 1
  • Bed sheets not available

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Hotel Villa Maya has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Bicycle rentals on site

Spa Services

  • Couples treatment rooms
  • Massages

Accessibility

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 9 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Contactless check-in and contactless check-out are available.

No cots (infant beds) available

No lifts

Children stay free

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60–120 for adults, and GTQ 40–80 for children
  • Rollaway bed fee: GTQ 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Villa Maya
  • Hotel Villa Maya Santa Elena
  • Villa Maya Hotel
  • Villa Maya Santa Elena
  • Villa Maya Hotel Flores
  • Maya Hotel Flores
  • Hotel Villa Maya Guatemala/Santa Elena
  • Hotel Villa Maya Hotel
  • Hotel Villa Maya Flores
  • Hotel Villa Maya Hotel Flores

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

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