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Rivoli Boutique Hotel

4.0 star property

Photo gallery for Rivoli Boutique Hotel

Garden
Property video
Comfort Double Room
Outdoor pool
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available

Explore the area

View map
Via Della Scala 33, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Uffizi Gallery
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Romantic Double Room

Romantic Double Room

Romantic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Prestige Room

Prestige Room

Prestige Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Florence

Rivoli Boutique Hotel is centrally located in Florence, a 3-minute walk from Piazza di Santa Maria Novella and 6 minutes by foot from Basilica of Santa Maria Novella. .This spa hotel is 0.8 mi (1.2 km) from Pitti Palace and 2.9 mi (4.6 km) from Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 5 min walk - 0.4 km
  • Ponte Vecchio - 11 min walk - 1.0 km
  • Piazza del Duomo - 11 min walk - 1.0 km
  • Uffizi Gallery - 14 min walk - 1.2 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence Santa Maria Novella Station - 4 min walk
  • Florence Airport, Peretola (FLR) - 10 min drive

Restaurants

  • Fratelli Cuore
  • ‪Vyta - ‬4 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬3 min walk
  • ‪Osteria dei Centopoveri - ‬2 min walk

About this property

Rivoli Boutique Hotel

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
Rivoli Boutique Hotel offers 87 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua & Wellness has 1 treatment room. Services include Swedish massages and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 87 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby.
A hosted evening meal is available for a surcharge daily.
Rivoli Boutique Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A13UWDJ95T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 15 April
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rivoli Boutique Hotel Florence
Best Western Hotel Rivoli Florence
Rivoli Boutique Florence
Best Western Rivoli Florence
Hotel Rivoli Florence
Rivoli Boutique
Rivoli Florence
Rivoli Boutique Hotel Hotel
Rivoli Boutique Hotel Florence
Rivoli Boutique Hotel Hotel Florence

Rivoli Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence Hotel

We were unable to stay at the hotel. They made arrangements for us to stay in the sister hotel. We were disappointed but understood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli, Grand Rapids, MI

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcia, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming Boutique Hotel with a friendly staff. Five minute walk from the train station. Ten minute walk to the city center. Close to everything but n a quiet area. Loved this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly great

Front desk staff was great, breakfast was great. Beds were not very comfortable but we were able to request slightly softer pillows to replace the flat, hard ones we had on our beds when we arrived. Note that if your room faces the street, there is noise at night. The courtyard was nice but there is no pool- just a jacuzzi. We wrongly assumed from pictures that it was a pool. Location is good for walking around the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aiperi

Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very helpful. Comfortable rooms. Great breakfast and amenities. Close to train station and walkable location.
Stayed 3 nights in Mar 2025

4/10 Poor

Joshua

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel had major construction work being done and was annoyingly loud. I asked the receptionist when construction would stop and she said soon. Also, she said it wouldn’t start before 9 am…it started around 8.

10/10 Excellent

Jungmi, New Jersey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really comfortable to stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so Clean and new and the staff was super profesional and nice, the breakfast was incredible, everything really around two minutes, the train station 2 min and wow !! The Hotel made me feel safe and welcome !!! Thank you Rivoli Hotel !!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a delight in every way!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with attentive staff. This hotel is a lovely gem within walking distance to the train station and Duomo.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, wife and i enjoyed the on-site spa/suana/turkish bath. Very close to everything, when we return to florence we will book with them again.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great birthday trip

First off, the location of this hotel was terrific. Walking distance to everything and close to the train but past the dodgy area. The morning after the first night was uncomfortable because my mattress was so hard. I talked to the manager and the mattress is replaced immediately. Also, it was my birthday during the stay, and the staff put a card and a package of biscotti as a gift in the room on my birthday. That was very much appreciated. Other than some construction which was only going on during the day, this was a great place that I would stay at again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't say the pool/spa was bad, just overstated from a quality perspective. Staff was very friendly, helpful, and a pleasure.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fabulous Staff. Charming family owned hotel.

Staff was phenomenal, front desk and bartender were lovely and very helpful. Overall the stay was positive but the room was incredibley loud, smaller than photos,
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, Marblehead

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Tiniest shower space we have ever had

The hotel is situated next to florence center. The main reason I would not recommend this hotel is the shower. I think its safe to say that we have never in our life showered in such a small enclosed box. You can stand up straight but cant lean or bend. Breakfast was nice but I have had better selection in other 4 star hotels.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel molto curato Personale super gentile e disponibile Vicinissimo al centro
Stayed 1 night in Nov 2024

10/10 Excellent

hayat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Florence love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very well positioned!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time in Florence and I wanted a quiet hotel with quick access from Santa Maria station. The courtyard and the terrace made all the difference for me. With all the noise and rushing in the streets being able to quickly walk to the hotel and sit in the quiet terrace was really what I needed. Very clean hotel with very attentive staff and great service holding bags. The breakfast buffet was a nice surprise as I didn’t even know it was included.
Stayed 1 night in Oct 2024

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked on Expedia last minute for 2 nights, as our airbnb AC broke. Staff did not inform us there was construction going on on 3rd floor when checking n. They put us on 2nd floor next to elevator. Did not hear or see signs of this upon check in but there was a sign in elevator stating 3rd floor was not accessible. We put our things in room and got on with our day. Came back in evening and other than the AC working great, it was down hill from there. Beds were the hardest we have ever slept on. Pillows hard & flat. No bedside plugs, No working wifi to speak of. Kept dropping or had no bars so couldn’t load anything. Spoke to front desk about wifi & they said, there was no problem on their end & to reboot electronics. Tired & no change. Gave up, went to bed. Contacted them about beds being hard & they said they had no fix & would let housekeepers know in morning. Needless to say it was a horrible nights sleep. Morning came & still no wifi. Spoke to them again about this & the beds & they said they didn’t have a problem with wifi & housekeeping would be there around 1pm to address the bed issue. At 10 am construction started & sounded like the ceiling was going to fall in. Conclusion, we were moved to tiny 1st floor room, no wifi fix & full of mosquitos. Room had door to small smoking balcony. Assume it had been previously left open. Also, if u book on Expedia u don’t get house slippers. Saw them on carts & that every other room had them. How petty! Have contacted Expedia!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this hotel! Every employee I have interacted with was very professional and helpful. The only downside would be the thin walls, I could hear the neighbouring rooms conversation very early in the morning when I was sleeping and had them bang on the wall when I was having a phone conversation in a normal tone of voice.. besides that the overall experience was fantastic! Excellent location, very close to many touristic attractions and to the train station. I would also recommend trying to the restaurant in that hotel, delicious food and lovely staff. Will be back!
Stayed 2 nights in Oct 2024