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Relais Martinez Florence

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Deluxe Apartment, 1 Bedroom, City View (5 people) | Living area
Deluxe Apartment, 1 Bedroom, City View (5 people)
Deluxe Apartment, 1 Bedroom (6 people) | Private kitchen
Staircase
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Via Dei Servi, 9, Florence, FI, 50122
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom (5 people)

Deluxe Apartment, 1 Bedroom (5 people) | Living area

Deluxe Apartment, 1 Bedroom (5 people)

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (6 people)

Deluxe Apartment, 1 Bedroom (6 people)

Deluxe Apartment, 1 Bedroom (6 people)

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View (5 people)

Deluxe Apartment, 1 Bedroom, City View (5 people)

Deluxe Apartment, 1 Bedroom, City View (5 people)

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bed

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About the area

Florence

With a stay at Relais Martinez Florence in Florence (Historic Centre of Florence), you'll be steps from Piazza del Duomo and 3 minutes by foot from Cathedral of Santa Maria del Fiore. .This apartment is 0.5 mi (0.8 km) from Piazza di Santa Maria Novella and 0.4 mi (0.6 km) from Central Market.
View more Apartments in FlorenceOpens in a new window

What's nearby

  • Piazza del Duomo - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 3 min walk - 0.3 km
  • Gallery of the Academy of Florence - 5 min walk - 0.4 km
  • Piazza della Signoria - 6 min walk - 0.6 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km

Getting around

  • San Marco University Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 35 min drive

Restaurants

  • ‪Caffé Ricasoli - ‬2 min walk
  • ‪Oliandolo - ‬4 min walk
  • ‪Le Botteghe di Donatello - ‬2 min walk
  • ‪Caffè Duomo - ‬2 min walk
  • ‪Panini Toscani - ‬2 min walk

About this property

Relais Martinez Florence

Relais Martinez Florence offers 10 air-conditioned accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); reservations required

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 floor
  • 10 units
  • 2 buildings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Service fee: EUR 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Relais Martinez
Relais Martinez Apartment Florence
Relais Martinez Florence
Relais Martinez Florence Apartment
Relais Martinez Apartment
Relais Martinez Florence Florence
Relais Martinez Florence Apartment
Relais Martinez Florence Apartment Florence

Relais Martinez Florence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 78 reviews
Rating 8 - Good. 28 out of 78 reviews
Rating 6 - Okay. 11 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 7 out of 78 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Iman

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is amazing. Steps away from the Duomo, surrounded by shops and restaurants, and yet was quiet. The property manager was very helpful and informative. The apartment was very clean and simple. It was missing a few little things, like soap. The bed in the main bedroom was quite firm and not very comfortable. The AC in the sitting area/loft bedroom was a bit weak so it was quite warm upstairs the first night. Would stay here again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, amenities
Where do I start we were given cut up table cloths to be used as towels one per person for 3 nights White blanket had blood stain (no not wine) sofa, bed sheeting had crumbs, pubic hairs, etc. There was one roll of toilet paper no paper towels at all One television for three sleeping areas The only access to the one bathroom was through the master bedroom Outside of apt in main hall was a active water leak from bathroom above so a constant puddle on floor Definitely would not stay again and I go to Italy every two years
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome in Florence

Excellent location, pretty apartment: spacious, well kept, impeccable.
Stayed 2 nights in Sep 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Perfect Nights in Florence

My wife and I and my daughter spent 5 nights at a beautiful Relais Martinez apartment on via Gino Capponi very close to the center of Florence. I really didn't know what to expect as I was originally looking for a hotel. Our place was a fully furnished apartment with 2 beautiful bathrooms and a fully outfitted kitchen with a dishwasher and washing machine. What a great experience. So much better than staying at a hotel.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Spacious and great location. Secure. Air condiitoned and free Wifi. Laundry facilities in unit. Full.kitchen with fridge and freezer. Funny smell in building which partially carried over into the unit. Unit was dated. Only one bathroom for 5 located off the master BR.
Stayed 4 nights in Aug 2019

10/10 Excellent

CortnaeD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This apartment was on the perfect location to get to everything. It was spacious and just right for our family of 5 (2 teens and a tween). But the best part was Carlos. He was quick to respond to any messages and arranged for taxi for us for our early morning tours. We recommend this property 100%.
Stayed 4 nights in Aug 2019

2/10 Terrible

A, Vancouver, ca

Travelled with partner
Disliked: Cleanliness
The apartment was nothing like the photos, it ruined our experience in Florence. The cooking pots/water boilers were old and dirty. It’s close to restaurants and attractions which was good.
Stayed 2 nights in Apr 2018

10/10 Excellent

Magne André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and amazing location in the heart of Florence. Excellent and very helpful service.
Stayed 2 nights in Jul 2018

2/10 Terrible

Jo, San Francisco, California

Disliked: Staff & service, property conditions & facilities, room comfort
We stayed at the RMF for 2 weeks in February. They charged us before we arrived for the full two weeks -- which had been agreed upon. They charged us for the full amount again 3 days before we left. They agreed that they had done this, yet despite numerous promises and commitments to refund us, here we are at the end of May, and still not re-fund. We have finally had to appeal to Visa. I do not recommend this hotel/apartment. And if you do go and stay with them, watch your pocket book and their charges -- even the hotel tax, which you have to pay in cash in advance, without a receipt!!.
Stayed 15 nights in Jan 2018

10/10 Excellent

Henry, Stratford upon Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment in the centre of Florence

This is an exceptional property in the centre of Florence just a short walk from all attractions, restaurants and bars. Would highly recommend to anyone.
Stayed 3 nights in Jan 2018

10/10 Excellent

Hugh, Kent, England

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It's an apartment building, not a hotel

I would have preferred a hotel to an apartment. Carlo was most efficient and professional in meeting me and showing me round the apartment. The apartment building is close to all the sights. The view of the Duomo Dome from my top floor apartment was wonderful. But there were electrical problems in the apartment requiring an electrician. Again, Carlo was very efficient in his quick response. The problems were difficult to solve so I had to move apartments. The second apartment did not have a view, and also had some electrical problems. The shower door in the second apartment did not close correctly. These problems should have been checked and solved before I arrived.
Stayed 5 nights in Oct 2017

10/10 Excellent

Luz, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is located downtown. Very convenient

It was just great. Very comfortable, clean, etc. Excellent
Stayed 2 nights in Aug 2017

8/10 Good

michelle, phila, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment in center of all the attractions.

Carlos was kind and easy to work with. it could be a problem to get in if you arrive at odd hours as this is an apartment and not a typical hotel with lobby and staff. Bring your own shampoo and toiletries. Blow dryer, laundry and dishwasher all great!

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Nice ground floor apartment.

Nice apartment on the ground floor. The owner was very accommodating and helpful. Recommended improvements would be: The apartment was a little too warm and we couldn't adjust the temperature, the sofa bed would not fold up, and the building we thought we booked was full so we were moved into another building when we arrived.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great appartment

Perfect quiet street, very helpful staff.Carlo went out of his way getting us taxis everyone we needed them etc.

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant experience. The person who checked us in was polite and helpful. The apartment was centrally located everything from shops,bar,restaurants and train station are just within walking distant. The only issue that marred the experience was the physical location of the apartment is about 15 or 20 metres away from what was marked on Google Maps. We were somewhat confused when we first arrived.

10/10 Excellent

angeline, rochester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Perfect base and chill out spot to return with the family. Local to attractions and food shops. Management happy to recommend local places to eat that were off the tourist path. Also accommodating in supplying additional pillows etc

8/10 Good

Alexandrea

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

olfeo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable experience!

no lobby just a big door on a busy street down street from Duomo. Sidewalk is 18 inches wide, arrived by taxi with large suitcase and small valise, the latter was stolen has I was searching for entrance. Finally a messenger came with key to door, but this was not residence I was to be in. However since the other residence(different address) had a stairway and I had an injured leg they made room at this no louge residence which had an elevator.

10/10 Excellent

Megan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, fantastic view!

Great location, the flat had all the amenities we needed and less than 5 minutes from the Duomo. Don't leave before trying the gelato from the shop next to the entrance to the apartment!

10/10 Excellent

Norma J, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT EXCELLENT

This an awesome place to stay. It is close to everything. Perfect condition. I would come here again. We give it our highest rating

8/10 Good

Alfredo, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

R.M. recommends GALILEO 2000

We were supposed to stay there but we did not because of some problem they had . They booked us at another b&b close by , which offered some sort of breakfast at a restaurat outside for 5€. We were told late of the changes so no arrangements could be made for transportación prevewsly and siutcases had to be dragged for 2 cobble stoned blocks . The other place was great , hence the title .

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities

Great Place to Stay in Florence

I spent two nights with my parents in this lovely apartment hotel just literally minutes away from Duomo. The neighbourhood has everything a traveller needs...many restaurants, coffee shops, shops, and best of all, a very decent supermarket just across from the street. Although it is necessary to arrange with the owner for a specific check-in time, with all these shops and restaurants around, it is very easy to spend a few minutes waiting for him to come. The apartment has one bedroom for two adults and another sofabed in the living area. The apartment has everything one expects to find in a home, and almost everything is provided. I highly recommend this place for anyone who plans to spend a few days to a few weeks in Florence. The only word of advice is to try to get a train that stops at Florence Santa Maria Novella, because the other train station is rather difficult to catch a taxi back to the hotel.

10/10 Excellent

Fiona, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Apartment in the Heart of Florence

We walked everywhere. Literally one minute from Il Duomo, less than ten minutes from Ponte Vecchio & Uffizi Gallery. Accademia Gallery is in the street that is parallel to the apartment. There are numerous trattorias that are fairly good in Via dei Servi too. The apartment itself was fantastic. Very clean, excellent air conditioning and wifi that actually works! The service was also good. Representative met us outside the apartment as arranged. I could never get fed up of the view of Il Duomo from the apartment. Really good.

10/10 Excellent

s & b, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic apartment in the heart of Florence.

A really great location, as this is an apartment you have all the comforts and freedoms you would have from you're own home, without constraints placed upon you by hotels. Carlos was a great point of contact.