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Aparthotel

Palazzo dei Ciompi Suites

Photo gallery for Palazzo dei Ciompi Suites

Presidential Suite, 1 Bedroom, Hot Tub, City View
Deluxe Suite | Living area
Premium Condo
1 bedroom, premium bedding, down duvets, desk
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Breakfast available
  • Parking available

Explore the area

View map
Via Pietrapiana 18, Florence, FI, 50122
  • Place, Basilica of Santa Croce
    ‪5 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬

Room options

View all photos for Deluxe Suite (De Luxe 2 people)

Deluxe Suite (De Luxe 2 people) | View from room

Deluxe Suite (De Luxe 2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 2+2 people)

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite (De Luxe 2+2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 4+2 people)

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite (De Luxe 4+2 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (De Luxe 2+1 people)

Deluxe Suite (De Luxe 2+1 people)

Deluxe Suite (De Luxe 2+1 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Hot Tub, City View

Presidential Suite, 1 Bedroom, Hot Tub, City View

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen

Deluxe Suite, 2 Bedrooms, Kitchen

Deluxe Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite

  • 50 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds, 1 Queen Sofa Bed and 1 Single Sofa Bed

View all photos for Family Condo

Family Condo

Family Condo

  • 60 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Premium Condo

Premium Condo

Premium Condo

  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Royal Condo

Royal Condo

Royal Condo

  • 79 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is AU$187
includes taxes & fees
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About the area

Florence

A stay at Palazzo dei Ciompi Suites places you in the heart of Florence, within a 10-minute walk of Piazza del Duomo and Cathedral of Santa Maria del Fiore. .This family-friendly aparthotel is 0.5 mi (0.8 km) from Piazza della Signoria and 0.6 mi (0.9 km) from Palazzo Vecchio.
View more Aparthotels in FlorenceOpens in a new window

What's nearby

  • Basilica of Santa Croce - 5 min walk - 0.5 km
  • Piazza Santa Croce - 7 min walk - 0.6 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • San Marco University Tram Stop - 14 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 15 min walk
  • Florence Airport, Peretola (FLR) - 38 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Caffè Cibrèo - ‬2 min walk
  • ‪La Divina Pizza - ‬2 min walk
  • ‪Il Pizzaiuolo - ‬2 min walk
  • ‪La Chicca Boutique Restaurant - ‬3 min walk

About this property

Palazzo dei Ciompi Suites

Luxury aparthotel with 2 restaurants, 8-minute walk to Piazza del Duomo
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 33 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include wireless internet access (surcharge) and tour/ticket assistance.
Satisfy your appetite at one of the aparthotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Palazzo dei Ciompi Suites has 2 restaurants on site.

Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 11 for children
  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (10:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 129 out of 396 reviews
Rating 8 - Good. 140 out of 396 reviews
Rating 6 - Okay. 62 out of 396 reviews
Rating 4 - Poor. 30 out of 396 reviews
Rating 2 - Terrible. 35 out of 396 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Eduard

Liked: Cleanliness
Disliked: Amenities
worst customer service and guest support I have had ever experienced
Stayed 1 night in Nov 2025

8/10 Good

Leigh

Liked: Cleanliness, room comfort
Clean room with 9 foot windows that opened up to a plaza. The staff was wonderful. I don’t know her name, but the woman at the desk every day was a pleasure to deal with. CON: Hotels.com advertises that it has a restaurant and a bar and that it serves breakfast for a fee. NONE of that is true! There is a bar immediately adjacent to the hotel and a restaurant immediately next to the bar, but they are not a part of the hotel. I would definitely recommend this hotel to others, unless you want breakfast included or an on-site restaurant or bar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beverley

Liked: Cleanliness, room comfort
Ideal location for getting around. Lovely places to eat around that area. Main water taxi stop Guglio just about 5-10 minute walk to accommodation or station walking distance to if coming from the Airport. Lovely to wake up in the morning open the curtains and see the canal boats passing. Only thing l would suggest would be to have coffee making facilities in the rooms rather than main communal area. But that just so as soon as you wake up you can get a cuppa. Would recommend stay here it was lovely.
Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with every aspect of this property. It was dirty and in a bad neighborhood. It was our first trip to Italy and we felt scammed. I don’t understand why Expedia would endorse such properties.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, room comfort

Great lox

Great location and potential to be a great place to stay. However unfortunately that's where it ended. The property looked spacious but on closer inspection most of the walls were mouldy with paint peeling off them. There were some suspicious brown marks which were stained into the floor on entry to one of the rooms which did not look pleasant and didnt clean off when we tried The air-conditioning in the main bedroom worked fine however the air conditioning unit in the middle of the three rooms was leaking a green / blue liquid which covered the window side of the bedroom There was no reception service after 6pm when we were heading out for dinner to raise our concerns. We flagged this in the morning on checkout with the reception lady not seeming that fussed abour the issues
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this property, it looked exactly like the photos, the room was very clean, spacious and beautiful. My partner and I had such a wonderful time. Staff was incredible at the front desk with any questions we had as well as booking us a taxi for our early morning train when we left. This hotel was walkable to many incredible restaurants as well as the Duomo in Florence. We will be recommending this Hotel to anyone traveling through Florence.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Karima at the front desk is what makes the place . She is spectacular. Thank you Karima
Stayed 3 nights in Jun 2025

8/10 Good

Jayendra

Travelled with family
Liked: Cleanliness, room comfort
Great location, well maintained property. One young lady who works as a hostess is super helpful. Rooms are spacious and clean. However, gets extremely hot in the top floor rooms and the air conditioning is not able to keep up. A fan helps though. Recommend booking on the 2nd floor.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacinta

Liked: Cleanliness, property conditions & facilities
Great facilities and location but the air conditioning wasn’t very good
Stayed 4 nights in Jun 2025

8/10 Good

William

Travelled with family
Location is very good to many Florence activities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Gr8 place

The room was so awesome. Windows open to the plaza and amazing views of Firenze. The tub in the room was fun to take a bath in and hear the chatter of the crowds on the plaza.
Stayed 1 night in Apr 2025

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We felt it was in an ideal location, close to cafes and bars for night life with activity. I felt safe and close to everything I had planned during my visit. I would stay there again. The room itself was clean and had beautiful views of the city with from multiple windows.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nicolas

Disliked: Cleanliness, property conditions & facilities
My wife, two kids, and I rented a two-bedroom/two-bath suite with a kitchen. One of the worst places we’ve used. we wanted to leave after day 1. Here is a list of some of the problems: 1. No Parking. Even though I called the property before making the reservation to ensure they have parking, which they told me they do. No parking was available when we checked in. 2. The most uncomfortable beds we've ever used. The beds/mattresses sag five or more inches in the middle and slant to the side where people usually sit. 3. Worst breakfast ever; absolute waste of money. We pre-purchased breakfast for four days, but did not go back after the first time. They refused to give us a refund. 4. The shower heads in both bathrooms did not work. The showers did not even have a tray or niche. Had to place the soap bars we purchased on the shower floor. 5. It would take approximately 10-15 for the hot water to reach the rooms. After using cold water for showering on the first, we learned the trick of running the water for 15 min until we got hot water. What a waste of water. 6. The TVs would not turn off, even after replacing the batteries in the remote controls. Not a single channel in English on TV. 7. No sofa in the suite. Had to use the stools in the kitchen to sit together as a family. 8. Very loud construction noise. One day the hammering started at 08:30am. It felt as if the hammering was inside our suite, and the hammering lasted for hours.
Stayed 4 nights in Dec 2024

10/10 Excellent

gladys

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was great. However I used Expedia to rent this and I will never use them again unless it is through AARP. They were of no help in reaching the property, and getting arrangements made.
Stayed 3 nights in Oct 2024

8/10 Good

Shania

Stayed 1 night in Oct 2024

10/10 Excellent

wladimir

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

DAVID

Travelled with partner
Disliked: Property conditions & facilities
This property does not look like the beautiful photos on the site. Was average and expensive. Terrible uncomfortable beds. Would not return.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not having air conditioning, lights didn't work, dryer did not work, false advertisement. Same towels for 5 days.lots of mosquitos. I was bitten all over my body. It was a terrible place
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with group
Disliked: Amenities
The beds were very uncomfortable. The breakfast was underwhelming.
Stayed 2 nights in Sep 2024

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was lovely! Bed was very uncomfortable and surrounding area was noisy due to ongoing building work
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Easily the WORST hotel room I have ever stayed in. The room is essentially a hot, dirty, stinky, windowless dungeon - this hotel should be embarrassed for considering this a hotel room and charging people money for it. The photos are extremely deceptive. Looks nothing like what was advertised. The AC does not work (the machine blows out warm air). Staff was rude about the air conditioning issue, the room never got colder and smelled awful. The room smells strongly of mold and we left with our belongings still smelling like mold. They also only provided 2 small hand towels and no soap products. This hotel cuts corners at every opportunity. STAY AWAY FROM THIS HOTEL
Stayed 1 night in Sep 2024

4/10 Poor

Philip

Disliked: Property conditions & facilities
The rooms are big but in very bad conditions. The reception is only open for a few hours. The location is excellent, but my recommendation is to find other hotel in the same area.
Stayed 2 nights in Sep 2024

6/10 Okay

dave, centreville

Liked: Cleanliness, property conditions & facilities
When you book with this hotel, be careful, when selecting your room, some of the rooms you share a bathroom. I did not pay attention to that and ended up sharing a bathroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024