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Palais Al Firdaous

3.0 star property

Photo gallery for Palais Al Firdaous

Royal Suite (El Bahja) | View from room
Suite (Manzah) | View from room
Garden
Hallway
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
4 and 6 Derb El Miter Zenjfour, Bab Guissa, Fes, 30000
  • Place, Zaouia Sidi Ahmed Tijani
    ‪5 min walk‬
  • Place, Blue Gate
    ‪18 min walk‬
  • Place, Place Bou Jeloud
    ‪19 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪23 min drive‬

Room options

View all photos for Superior Room (Louban)

Superior Room (Louban)

Superior Room (Louban)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Raha)

Superior Room (Raha)

Superior Room (Raha)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Elambra)

Superior Room (Elambra) | Bathroom

Superior Room (Elambra)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Manzah)

Suite (Manzah)

Suite (Manzah)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Yakout)

Suite (Yakout)

Suite (Yakout)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite (El Bahja)

Royal Suite (El Bahja) | Room amenity

Royal Suite (El Bahja)

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Marjana)

Duplex (Marjana)

Duplex (Marjana)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Yasmine)

Duplex (Yasmine)

Duplex (Yasmine)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Basma)

10 bedrooms, premium bedding, down duvets, memory-foam beds

Standard Room (Basma)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Accessible, Smoking

Comfort Suite, Accessible, Smoking | View from room

Comfort Suite, Accessible, Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Palais Fes Yahya
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 38 reviews
The price is AU$130
includes taxes & fees
16 Nov - 17 Nov
Palais Fes Yahya

About the area

Fes

With a stay at Palais Al Firdaous in Fes (Fes El Bali), you'll be a 4-minute walk from Bab Guissa and 5 minutes by foot from Zaouia Sidi Ahmed Tijani. .This family-friendly hotel is 0.9 mi (1.5 km) from Nejjarine Square and 1 mi (1.5 km) from Henna Souk.

What's nearby

  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km
  • Chouara Tannery - 8 min walk - 0.7 km
  • Blue Gate - 18 min walk - 1.5 km
  • Place Bou Jeloud - 19 min walk - 1.7 km
  • Borj Fez Mall - 5 min drive - 4.4 km

Getting around

  • Fes Station - 12 min drive
  • Fes (FEZ-Saiss) - 36 min drive

Restaurants

  • ‪cafe rsif - ‬14 min walk
  • ‪Restaurant Ryad Nejjarine - ‬8 min walk
  • ‪Restaurant Asmae - ‬4 min walk
  • ‪Fondouk Bazaar - ‬11 min walk
  • ‪Dar Tagine - ‬8 min walk

About this property

Palais Al Firdaous

Luxury hotel with 10 indoor pools and free breakfast
Palais Al Firdaous offers 10 accommodations with private plunge pools and minibars. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 indoor swimming pools are on site along with a sauna.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring private plunge pools and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Conveniences include phones, as well as safes and desks.
Dip into one of the 10 indoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Palais Al Firdaous has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 10 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 20; reservation required
  • Snack bar/deli

Things to do

  • 10 indoor pools
  • 24-hour pool access
  • Billiards/pool table
  • Library
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • 10 indoor pools
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Private plunge pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1700
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 75 per person (roundtrip)
  • Airport shuttle fee per child: MAD 75 (roundtrip), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Hosted evening meal: MAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes

Palais Al Firdaous Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

7.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family holiday in Fes

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020

4/10 Poor

remy

Disliked: Staff & service

Non fiable

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019

2/10 Terrible

Y

Disliked: Staff & service, property conditions & facilities
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018

8/10 Good

Senay, Zwolle

Liked: Staff & service, property conditions & facilities, room comfort
Bijzonder mooi hotel van binnen.....echt sprookjesachtig. Bediening spreekt Frans o f arabisch. Engels niet.
Stayed 2 nights in Oct 2018