4/10 Poor
Paul
Travelled with family
11 Aug 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in a most perfect location and is lovely inside too.
Sadly the hotel is not operating to its full potential and there is a number of very serious issues to be resolved.
As my family have owned and operated hotels and I was chef in London for 25 years. The evening menu was mainly redacted only a few choices of a pie, fish, scampi or Cumberland sausage. Main course took 2.5 hours. There was no chef and no gas .
Our breakfast in the morning was cancelled as the reason was given as owners son was exhausted ! There was no reception staff just a sign saying No Staff open at 11.00 am ! A Restaurant staff member ( only 1) apologised and said due to no planning there wasn't even a continental breakfast ham/cheese etc which could have been easily been set up.
This was our wedding anniversary morning so very sad, especially in such a lovely location and what it could offer if properly managed.
A sign was put up no restaurant in the evening. So we had to eat somewhere else. Another group of 25 guests family reunion also had to eat out. When we all came back , there was a chef however guests had not been informed. We got back to the bar at 10.00 got one drink then the staff apologised as they were ordered to close. We said a party of 25 guests was following us back for evening drinks but the staff said they couldn't do anything !. The second morning there was some breakfast available poorly cooked sadly but at least it was something. Awaiting refunds and explanation.



Paul
Stayed 2 nights in Aug 2025


















