4/10 Poor
Murodjon M.
16 Oct 2025
Pest control is poor. Bugs and ants in the kitchen and bathrooms.Hair on linen in 2 of the 4 four beds used. Didn't check other 2 bedrooms. The hoop out front was down which is not a deal breaker really but still you gotta live up to the billing if you are advertising those amenities. Host and the local manager did not check to make sure one of the most important amenities (pool heater) was functional. No communication about the repairs unless I asked. For the last 3 days not a word about it since I didn't ask. Excuses after excuses. Every issue I brought up was minimized. The manager Darlene on our arrival tour killed a live bug right in front of me inside the house and laughed it off. I understand things won't be perfect always but the way the issues were laughed off and even the host saying the pool temp was fine is truly unacceptable. Kids tolerate temps differently. I had to explain myself several times to no avail.This is not a two thousand dollars a night villa. The family didn't enjoy the stay at all. Unfortunate because it is a beautiful location outdoors otherwise. Wish the flights weren't filled or I would have checked out earlier.



Murodjon M.
Stayed 5 nights in Oct 2025














