The stay was comfortable and the staff was courteous. One thing that I saw was that the restaurant staff are too stiff in accommodating small request like pack a few parathas etc. they wanted to charge extra money for that, while a similar request at a Taj Lucknow restaurant got a totally different treatment. The restaurant manager personally got two separate packs of parathas and pickle packed for us, given that we were visiting from abroad and were vary of eating at smaller restaurants. These small thinks wins customer loyalty.