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University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Indoor pool, seasonal outdoor pool
Exterior
Buffet breakfast on weekends (USD 15 per person)
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(23 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Vīb Best Western Springfield
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$140
includes taxes & fees
26 Feb - 27 Feb
Vīb Best Western Springfield

About the area

Springfield

With a stay at University Plaza Hotel and Convention Center Springfield, you'll be centrally located in Springfield, a 2-minute drive from Missouri State University and 5 minutes from Bass Pro Shops Outdoor World. .This hotel is 0.2 mi (0.3 km) from Hammons Tower and 0.3 mi (0.5 km) from Springfield Expo Center.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Springfield Cardinals - 5 min walk - 0.4 km
  • Abou Ben Adhem Shrine - 5 min walk - 0.5 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Firehouse Subs - ‬7 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬1 min walk

About this property

University Plaza Hotel and Convention Center Springfield

University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Grab dinner at Terrace Grille, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 589 out of 1326 reviews
Rating 8 - Good. 323 out of 1326 reviews
Rating 6 - Okay. 199 out of 1326 reviews
Rating 4 - Poor. 113 out of 1326 reviews
Rating 2 - Terrible. 102 out of 1326 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Helen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was outdated, the room carpet was old and had a bald patch. My credit card was charged for incidental without any explanation. I had to call the hotel billing and was later informed it was for overnight parking. However, no one even asked if I drove a car or taken any information regarding make of my car or license plate number upon check in.
Stayed 1 night in Nov 2025

2/10 Terrible

Cayde

Liked: Staff & service
Disliked: Cleanliness, amenities
We waited 45 minutes for someone to check us in at the front desk. Rooms did not match the photos on the website (they must of been taken when the hotel FIRST opened). The rooms are in complete disarray, dirty and in heavy need of renovation. We ended up switching from the first room because the shower head was broken, the toilet had low flushing pressure, and the TV didn't work. I understand the "get what you pay for" mentality, but I would expect this from a motel not a hotel, especially not a quality inn. The staff member who took care of us was friendly and did her absolute best to work with what she had, so I want to emphasize we did not have any problems with her but the way the entire place is run. A $100 deposit on a room where everything is dirty, broken, patches and rundown is absolutely ridiculous. What's left to break? Would absolutely recommend finding a different hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walkable to downtown and to Plaster stadium. Beds are comfortable and rooms are clean. Shower has great pressure and VERY hot water (almost too hot).
Stayed 3 nights in Nov 2025

6/10 Okay

Christian

Stayed 1 night in Nov 2025

10/10 Excellent

Samart

Stayed 1 night in Nov 2025

10/10 Excellent

BLAKE

Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy and the staff was great. We were there 3 nights for concerts and very satisfied.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness
room was ok but no kleenex
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff was courteous and efficient, smoothing out what minor issues arose with professionalism Great staff -- highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Loryn

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

2/10 Terrible

Emily

Disliked: Staff & service
We were driving 8 hours to Springfield after a 12 hour work day. I knew we wouldn’t be arriving until late, so I called the hotel to give them a heads up that we would still be coming and asked them to please not give away the king bed room we reserved. The kind woman on the phone said it would be no problem and she would make note in my account for the next person coming in. When we arrived at 2:42am to check-in, the young man at the front desk said we could not check in. He said “the system already reset for the night” and there was nothing he could do to help us until it rebooted the next morning. I asked him what his suggestion for us was, as we only had 4 hours at this point to get some sleep before an 8am meeting. He suggested we wait in the lobby until morning or find another hotel. So that’s exactly what we did - found (and had to pay) for another hotel down the street. I asked if I could atleast be refunded and he also claimed he was unable to do that due to the computer shut down. I have loyally been staying at university plaza for years. My parents got married there. After this experience, and the lack of help or compassion I received from the young gentleman working, I am not sure I’ll be going back. He could have called and asked our ETA. He could have gone ahead and activated room keys knowing we were still coming (since I called and gave a heads up). Instead he said “there was nothing he could do for us”. Very disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Mary

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The staff was great! The room and the hotel are dated and had some issues. For example, there were significant water stains by the window and mold on the ceiling in the bathroom. Also, we had to have maintenance come tell us to run the hot water for a long time to get it to warm up. The water got hot after running the hot water for 5 minutes, but it was an odd experience. University Plaza is in a great location and there is lots to do around the area.
Stayed 2 nights in Nov 2025

4/10 Poor

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
the ac/vents did not work, so the room was very warm bordering on hot. The carpet needs to be shampooed and/or placed. Long black hair from the previous occupant was in and around the bathroom sink (my hair is short and brown). I did not see many staff members.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Amenities
Check-in was very easy bathroom floors were not clean. Recommend new mattresses soon too other than that it’s always a reliable. Stay close to campus.
Stayed 1 night in Nov 2025

10/10 Excellent

Garret

Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

6/10 Okay

Harry

both cold and hot water were very hot surprised there was a parking fee
Stayed 1 night in Nov 2025

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the staffing was spare, individuals were friendly, helpful and competent.
Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean, we s stay here along with our dog at this hotel every time we come to Springfield.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Nov 2025