Hotel Indigo Exeter by IHG

3.5 star property

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment room(s), body treatments, aromatherapy
Exterior
City view
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Exeter

With a stay at Hotel Indigo Exeter by IHG, you'll be centrally located in Exeter, within a 15-minute drive of Dartmoor National Park and Princesshay. .This spa hotel is 0.1 mi (0.1 km) from St Martin's Church and 0.3 mi (0.4 km) from Barnfield Theatre.

What's nearby

  • Exeter Cathedral - 1 min walk - 0.2 km
  • Exeter Phoenix Centre - 2 min walk - 0.2 km
  • Royal Albert Museum and Art Gallery - 3 min walk - 0.3 km
  • Exeter's Historic Quayside - 6 min walk - 0.6 km
  • University of Exeter - 11 min walk - 1.0 km

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 24 min drive

Restaurants

  • ‪The Turks Head - ‬2 min walk
  • ‪Ship Inn - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪Pho - ‬3 min walk

About this property

Hotel Indigo Exeter by IHG

Hotel in Exeter with 2 hot tubs and a full-service spa
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 104 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Dottie’s, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 8:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 8:30 AM.
Dottie’s - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 513 out of 767 reviews
Rating 8 - Good. 146 out of 767 reviews
Rating 6 - Okay. 64 out of 767 reviews
Rating 4 - Poor. 24 out of 767 reviews
Rating 2 - Terrible. 20 out of 767 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Joe

Stayed 1 night in Oct 2025

10/10 Excellent

Duncan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was extremely well presented and clean. The entire stay was perfect. The only downside was the breakfast and the fact that the restaurant seem to only have one coffee machine and it took a long time waiting for coffee.
Bathroom
Details & Design
Catering
Atmosphere
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Air con seemed to be stuck on and was very loud during the night
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel in an amazing location right in the centre and close to the cathedral. Exceptionally clean room witha lovely walk in shower. Will stay again for sure when we come next time to Exeter. Staff were lovely too.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Phil

Stayed 1 night in Oct 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities
The hotel was lovely however it was way too hot and the air con was not effective in reducing the temperature. We also found the spa to be underwhelming. We were told there was only one hot tub working which was fine but the other one only had half the jets working and was quite grubby. There was also a damp smell not the usual lovely aroma you would expect in a spa.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use facilities but room excellent - bed was a bit too high for me and I could have used a small step stool for easier access
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

8/10 Good

Mairi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as always was lovely, thank you. My husband is disabled so the access to the hotel is an issue, he did not come with me because of this. The breakfast was fabulous! Greta quality and beautifully presented.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, central location, great amenities, rooms are extremely well proportioned and good quality. Will be back soon
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here 2 weeks ago and have been trying to find someone go help me ever since. I left a gold bracelet in my room. Let them know immediately and since the. I have called, emailed, messaged on Instagram, filed a complaint and nothing. Unbelievably horrible way to treat a fellow human. Let alone a guest. Hope you’re enjoying wearing my jewellery whoever you are 😣
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and gorgeous. The bed was really comfortable and big! We were in a Premium King Room. The bathroom was large but it did also smell quite badly of damp. The only negative was the car parking. None available on site and not able to drive up to hotel so we had to bring all our luggage from a neighbouring public car park. Unfortunately the lift wasn't working at the car park so we had to carry 3 suitcases up 2 flights of stairs. Parking was 18 British pounds per day, pay and display, and we had to keep going back each day to pay for another 24 hours. Overall though, a fabulous hotel in a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Stayed 1 night in Oct 2025

10/10 Excellent

Michael, London

Travelled with partner
Liked: Amenities
Stylish and in centre of town. Great bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Teigan

Stayed 1 night in Oct 2025

6/10 Okay

Kate

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, staff & service
Clean bedding and towels. Not so much around dusting and polishing surfaces, phones and TV remotes. You can tell the rooms are turned around very quickly ready for the next guess rather than paying any attention to detail.
Stayed 1 night in Sep 2025

2/10 Terrible

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

abbey

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025