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Basin Park Hotel and Spa

3.0 star property

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Sports bar
Room, 1 King Bed, Jetted Tub
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Eureka Springs

With a stay at Basin Park Hotel and Spa, you'll be centrally located in Eureka Springs, steps from Basin Spring Park and Eureka Springs City Auditorium. .This spa hotel is 0.1 mi (0.2 km) from Eureka Springs District Court and 0.3 mi (0.5 km) from Eureka Springs Historical Museum.

What's nearby

  • Basin Spring Park - 1 min walk - 0.1 km
  • Eureka Springs City Auditorium - 3 min walk - 0.3 km
  • Eureka Springs District Court - 5 min walk - 0.5 km
  • Eureka Springs Historical Museum - 6 min walk - 0.6 km
  • Late Night Theatre - 8 min walk - 0.7 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 71 min drive

Restaurants

  • ‪Mud Street Cafe - ‬1 min walk
  • ‪Local Flavor Cafe - ‬4 min walk
  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪New Delhi Deli - ‬2 min walk
  • ‪The Spring on Main - ‬5 min walk

About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 59 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Eureka Springs Restaurant serving guests of Basin Park Hotel and Spa. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beds and pillows were very uncomfortable, in need of being replaced. Spa was wonderful, restaurant somewhat limited
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the nostalgia and history of the Basin Hotel. There is a good blend of modern amenities and taken back in time all at the same time.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with group
Disliked: Property conditions & facilities
The hotel is in a great location in the middle of the downtown. Unfortunately the king room that I paid for was very much in need of remodel. The shower knob was about to fall off & it took me forever to try to figure out how to get it on & get the right temperature. The vanity is not in the bathroom. It’s right out in the middle of the bedroom & there’s no vanity light so I just had this one little bulb overhead and could hardly see to get ready in the mirror. When I arrived, the room was very hot so I had to turn on the “ window unit”AC and crank it down. I knew this was an older hotel with character, but I thought they would’ve at least renovated the rooms. With the resort fee fees & taxes I paid $233 per night. I can get a much more modern updated room for around $129 a night if I stay at a Hampton. I was somewhat willing to tolerate that for the weekend, but then I found that the service from a lot of the staff was not that great either. The bartender at Jack Rabbetts Whisky Bar was the exception, though he was very accommodating and friendly & made good cocktails. I had a small issue that I had to call & address before I checked in & the lady that answered phone at front desk was condescending & blunt. To top that off, they charged me like $35 to check in early at 2 PM. I think that’s excessive for overpriced old outdated room that still looks like it’s from 1905. I will also add bartender for wedding was lacking. $20 for a well vodka w/Sprite?? It’s not Vegas folks.
Hotel exterior.
View from the small corridor fourth floor balcony. (Rooms don’t have balconies)
Stayed 2 nights in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bathroom

The bathroom was tiny ! The commode was so close to wall and shower you hardly had room to sit down !
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Having stayed in the Basin Park on other occasions, we thought we knew what to expect. The day before our scheduled stay, the hotel offered us a free upgrade. We were upgraded to a balcony suite! Very nice and large room in a private part of the hotel. The balcony overlooking the park was private and large enough for a table and 4 chairs. The room had a jetted tub and a sitting area.
Stayed 1 night in Sep 2025

4/10 Poor

Cheryl

Travelled with group
Disliked: Cleanliness
There was so much dust in our room.. the TV would not work or stay in place so we tried to adjust it the front and back was just caked in dust. Our whirlpool tub had several dead flying type insects. We tried to call the front desk because I wanted the tv to work it’s how I wind down for the night but the dirty dusty phone didn’t work either! I know this hotel is old but there’s really no excuse for the dust and dirty appearance..the furniture was in rough shape scraped all over, and the bed stuck out much wider than the mattress which I thought was kinda of hazardous.. I will say the sheets were clean and the bed was comfortable.. I will not be booking a room here in the future! The front Morning desk people were not the friendliest just kind of matter of fact! I would show pictures of the dust but it doesn’t allow it on this review.
Stayed 1 night in Sep 2025

10/10 Excellent

Daria

Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was excellent. The staff was extremely friendly. They have a shuttle service thats included in your stay. Loved everything about our stay. Absolutely no complaints
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott and Gail Ann

Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very old so it has its quirks…but it’s a wonderful place to stay! The staff are very nice and want your stay to be the best. I will definitely be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra, PLEASANT HILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa area and the uniqueness of this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff and drivers and knowledgeable of the area..
Stayed 2 nights in Sep 2025

10/10 Excellent

DeEtt

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed there numerous times and have always loved it, still do, however this time our room was teaming with cockroaches, especially around and under the bathtub. I wanted to take a nice relaxing bath in the jetted tub, but had nightmares of turning it on and having roaches run out....yikes. Not good. May need to try somewhere else in the future. Such a shame because this has always been our very favorite place.
Stayed 2 nights in Sep 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul, Tulsa

Stayed 1 night in Sep 2025

10/10 Excellent

Velmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basin hotel was so much fun. Learning about it. History was wonderful too. I participated in the paranormal investigation, which was amazing. Staff was wonderfully kind, helpful and always had a smile on their face.!!!!
Picture of the stairs down the street from the basin hotel
Picture downstairs on one of the places we visited during the paranormal investigation
Picture of the ballroom deer in the paranormal investigation
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Old hotel in the middle of town staff were all helpful and friendly Excellent place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind & relax on the balcony . Enjoying live music from the park & at the hotel . Beds were comfy ! Showers were great .
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love old hotels this is your place! Beautiful building with historic details preserved. If you’re looking for high end glamour the Basin Park has incredible service, luxurious sheets and is clean, but remember it’s a 120 year old building that has been lovingly brought back to life. Our stay was relaxing and we had a beautiful view of Basin Park & Spring Street. The shuttle was very convenient and we never had to wait more than a few minutes. We did the whisky tasting and our host was knowledgeable about the hotel history and made the experience fun. There was some noise from the street but overall the room was very quiet and we slept well.
Stayed 2 nights in Aug 2025

6/10 Okay

Mindy

Stayed 3 nights in Aug 2025