Palace Inn

2.5 star property

Photo gallery for Palace Inn

Exterior detail
Free daily continental breakfast
Laundry room
Lobby
Television

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cielo Vista Mall
    ‪8 min drive‬
  • Place, American Consulate
    ‪15 min drive‬
  • Place, Fort Bliss
    ‪17 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(103 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

El Paso

A stay at Palace Inn places you in the heart of El Paso, within a 10-minute drive of Ysleta–Zaragoza International Bridge and Cielo Vista Mall. .This hotel is 9.7 mi (15.6 km) from Plaza Las Misiones and 9.7 mi (15.6 km) from American Consulate.

What's nearby

  • Del Sol Medical Center - 5 min drive - 6.9 km
  • Cielo Vista Mall - 8 min drive - 10.3 km
  • Ysleta–Zaragoza International Bridge - 8 min drive - 8.0 km
  • American Consulate - 15 min drive - 12.5 km
  • Fort Bliss - 17 min drive - 20.5 km

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chico's Tacos - ‬2 min drive
  • ‪Circle K - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 899 out of 1201 reviews
Rating 8 - Good. 229 out of 1201 reviews
Rating 6 - Okay. 48 out of 1201 reviews
Rating 4 - Poor. 10 out of 1201 reviews
Rating 2 - Terrible. 15 out of 1201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Nice comfy clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

EDDEN

Travelled with family
Very clean, which is the most important thing to our family when it comes to staying at a motel!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

two-day stay at the Inn

The location is noisy, right next to busy I-10. However, the rooms with door closed were relatively quiet, as long as you ran the A/C. The wall-mounted A/C thermostat did not work. The keycard quit working on the second day and had to be reprogrammed. The fitness room had a broken exercise bicycle, and the door lock would not open on the second day. Several attachments for the multifunction machine were missing. The breakfast was ok, with waffles and a microwaveable sausage croissant with egg and cheese. The orange juice machine did not work on the first day. The bed was comfortable; the bathroom was fine; the room came with microwave, refrigerator and TV. So all-in-all, an average place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Clean, quiet, easy. Just the way I need when driving cross-country. Thank you so much!
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

8/10 Good

Antje

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s right by the interstate and VERY noisy
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary, Tucson

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I'm super picky about hotels, but since this hotel has such a high rating and it was recommended to us from family, we gave it a try and goodness, you'd be hard pressed to find a cleaner hotel room in El Paso. It's a simple and clean hotel.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Aryata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

GARY

Stayed 4 nights in Jun 2025

8/10 Good

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay, very clean and staff helpful i did wish it had a pool also wished you had more of a selection on breakfast, other than that very good and we would stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Very clean. The bathroom door was in the process of being repaired. Needed painting. The towels were not the best. Very thin. Rough. Cheap. The bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Senia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and conform. Good place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jubilee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joann

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in May 2025

8/10 Good

Enrique

Stayed 1 night in Jan 2025