See all properties
Save

Hotel Indigo El Paso Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Property preview
Bar (on property)
Suite, 1 King Bed | Room amenity
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View map
325 N. Kansas Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪5 min walk‬
  • Place, University of Texas at El Paso
    ‪2 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

DoubleTree by Hilton El Paso Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 1,008 reviews
The price is AU$172
includes taxes & fees
12 Oct - 13 Oct
DoubleTree by Hilton El Paso Downtown

About the area

El Paso

With a stay at Hotel Indigo El Paso Downtown by IHG, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 10 minutes from Sunland Park Mall. .This hotel is 8.3 mi (13.3 km) from Fort Bliss and 8.3 mi (13.4 km) from American Consulate.

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Paso del Norte International Bridge - 19 min walk - 1.6 km
  • University of Texas at El Paso - 2 min drive - 1.6 km
  • Don Haskins Center - 3 min drive - 3.1 km
  • Sun Bowl Stadium - 3 min drive - 3.8 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Coffee Box - ‬4 min walk
  • ‪Church Bar - ‬3 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪Park Tavern - ‬3 min walk
  • ‪Mamacitas - ‬1 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo El Paso Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1011 reviews
Rating 8 - Good. 164 out of 1011 reviews
Rating 6 - Okay. 71 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 81 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel and all the staff were wonderful. Pet friendly and kind people!
Stayed 2 nights in Jun 2025

4/10 Poor

jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and needs a lot of attention. The air conditioning is not sufficient to keep the rooms cool. The staff was very nice and tried to accommodate us. After attempting a different room and finding the same air conditioning issue, we left to find another property to stay for the remainder of our trip.
Stayed 6 nights in Jun 2025

10/10 Excellent

lexy

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

8/10 Good

Andrew, Larkspur

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria, Presidio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property are amazing! Felt very welcome. Will not ever stay anywhere else besides Indigo!
Stayed 1 night in Apr 2025

6/10 Okay

German

Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay too loud and nothing works
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in May 2025

10/10 Excellent

Rachelle

Stayed 2 nights in May 2025

6/10 Okay

Kevan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

JohnF

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Bougie Hotel , staff was wonderful, rooms are nice and clean . Microwave and fridge were great. Restaurant on property was very good and there pool is beautiful. Would definitely stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Art

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, and a nice experience. The pool area is great. Deandria at the lounge was the best. Very friendly and good at her job. A special thanks for her attention to us. The reason I am not giving a five star review was primarily due to housekeeping. Not to be petty, but it would be nice to have the coffee supplies and toilet paper replenished.
From the pool deck
Our room view.
Stayed 3 nights in Jun 2025

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in downtown. Rooms are great. Pool and bar area was fun to hang out in. They have a live band on weekends.
Stayed 1 night in Jun 2025

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erminia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nidya

Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025